Shruti Sharma
Brampton,ON
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
9
9
years of professional experience
Work History
Office Manager
Dr Bobby Brown and Associates
11.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Dental Office Manager
Sunshine Dental Clinic
01.2023 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Office Administrator
Sunshine Dental Clinic
02.2023 - 12.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Lecturer
Arya School Nurmahal
01.2016 - 12.2019
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Selected and designed lesson plans and curriculum to meet academic objectives.
Education
Advanced Diploma - Business Administration
Loyalist College of Applied Arts And Technology
Belleville, ON12.2023
Masters Of Commerce - Accounting, Business
Layallpur Khalsa College
Punjab, India06.2018
Skills
- Treatment Planning
- Dental software proficiency
- Insurance Billing
- Schedule Management
- Employee Training
- Human Resources
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working
Skills
- Business Administration
Timeline
Office Manager
Dr Bobby Brown and Associates
11.2024 - Current
Office Administrator
Sunshine Dental Clinic
02.2023 - 12.2023
Dental Office Manager
Sunshine Dental Clinic
01.2023 - Current
Lecturer
Arya School Nurmahal
01.2016 - 12.2019
Advanced Diploma - Business Administration
Loyalist College of Applied Arts And Technology
Masters Of Commerce - Accounting, Business
Layallpur Khalsa College
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