Shruti Rai
San Jose
Summary
Dynamic Rehabilitation Director with a strong focus on operational excellence across multiple facilities. Expertise in managing compliance, staffing, and budgeting to support organizational goals while enhancing patient care. Adaptable in high-acuity settings, consistently achieving operational continuity and team stability.
Overview
1
1
Certification
Work History
Director of Rehabilitation | Travel Occupational therapist
Consonus Rehabilitation
- Led rehabilitation operations across multiple facilities and regions, ensuring consistency in quality, compliance, and financial performance
- Managed staffing, productivity, and budgeting decisions to support organizational goals
- Partnered with interdisciplinary teams to enhance patient outcomes and satisfaction
- Stabilized teams in high-turnover or high-acuity environments to enhance operational continuity
- Demonstrated flexibility by supporting multiple sites across California (Napa, Sacramento, and the Bay Area)
Director of Rehabilitation | Occupational Therapist
Affirma Rehabiliation
Sunnyvale
- Led rehab operations, staffing, compliance, and interdisciplinary coordination.
Director of Rehabilitation
Rockport Rehab services
Oakland
- Managed department operations, budgeting, and regulatory compliance.
Occupational Therapist
Interface Rehab, Pediatric Therapy Network, Therapy West, Hinduja Hospital (India)
- Experience across adult, pediatric, neurobehavioral, and acute care settings.
Education
MBA - Healthcare
Westcliff University
04-2026
Master of Arts - Occupational Therapy
University of Southern California
Bachelor of Occupational Therapy -
Seth GS Medical College
MumbaiSkills
- Leadership and people management
- Operational thinking
- Problem solving and adaptability
- Communication and stakeholder management
- Interdisciplinary communication
- Facility inspections
- Patient care
- Project management
- Team collaboration
- Regulatory compliance
- Performance analysis
- Build trust quickly across diverse teams and personalities
- De-escalate conflicts and align teams toward shared goals
- Mentor and develop rehab staff into high-performing units
- Exposure to budgeting, productivity tracking, and PDPM
- Ability to translate MBA learning into real-world operations
- Strong focus on efficiency without compromising care quality
- Known for stepping into challenging environments and stabilizing operations
- Quick decision-making under pressure, Solution-oriented (not just identifying problems)
- Strong collaboration with physicians, admins, and corporate leaders
- Ability to influence without authority
- Clear and professional documentation and reporting
- Currently pursuing MBA → applying business strategy to healthcare
- Professional journaling → reflective leadership and continuous growth
- Travel flexibility → high commitment and reliability
Looks good
Impact Dashboard - Metrics
70%, 87%, 0%, +25%, 0%, 10%
Leadership Case Studies
- Productivity Improvement, Increased productivity from 70% to 87% using real-time check-ins.
- Difficult Personality Management, Improved compliance and morale through structured feedback and accountability.
- Learning from Failure, Improved change management after initial workflow rollout reduced productivity.
Work Samples And Initiatives
- Falls Prevention Program - Improved patient safety
- Onboarding & Mentorship Program - Accelerated clinician with CCIP certification.
- Workflow Optimization - Reduced wait times and improved scheduling efficiency
- Multiple community initiatives on Cognitive communicative deficits and tools
- Lecture on Navigating safety at home for dementia patients and caregivers
- Lecture on Part B utilization in 2024 at Consonus RD Summit
Certification
- BLS
- Sensory Integration
- OT License
- CCIP
Letters Of Recommendation
- Dipika Amin, PT (VP), Shruti consistently demonstrates leadership excellence and problem-solving., 909-382-1642
- Mark Stuart, RN (DON), Shruti balances clinical and operational priorities effectively., 707-980-2358
- Sapna Ramanan OT (Area Manager), Shruti is dependable, adaptable, and highly effective in leadership roles.
Skills To Build
Healthcare operations, Budgeting, Performance metrics, Data-driven decisions, KPI tracking, Outcomes analysis, Executive communication, Change management, Mentoring leaders
Hobbies And Personal Leadership Style
- Professional journaling and self-reflection
- Health, fitness, and wellness focus
- Certified Yoga and Pilates teacher
- Half marathon survivor
- Traveling
Why Me Vs Others
- I go where the organization needs me most and deliver results
- Strong balance of clinical excellence and operational execution
- Proven ability to manage difficult personalities and complex teams
- Actively building strategic expertise through MBA
- Resilient, adaptable, and execution-focused leader.
- NON-NEGOTIABLES: fairness, inclusion, excellence, and compassion.
Timeline
Director of Rehabilitation | Travel Occupational therapist
Consonus Rehabilitation
Director of Rehabilitation | Occupational Therapist
Affirma Rehabiliation
Director of Rehabilitation
Rockport Rehab services
Occupational Therapist
Interface Rehab, Pediatric Therapy Network, Therapy West, Hinduja Hospital (India)
MBA - Healthcare
Westcliff University
Master of Arts - Occupational Therapy
University of Southern California
Bachelor of Occupational Therapy -
Seth GS Medical College