Summary
Overview
Work History
Education
Skills
Certification
Languages
Reference
Timeline
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Shruti Patel

10 Benesfort Drive, Kitchener,,ON

Summary

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience
1
1
Certification

Work History

SHIFT SUPERVISOR

KFC/Taco Bell
06.2023 - 04.2025
  • Managed daily operations, including team scheduling, cash handling, and inventory management.
  • Supervised and trained team members to ensure food safety standards and adherence to operational procedures.
  • Addressed customer concerns promptly, ensuring high satisfaction levels.
  • Maintained a clean, organized, and efficient working environment in compliance with safety standards.
  • Trained new employees and delegated daily tasks and responsibilities.

TEAM MEMBER

KFC/Taco Bell
04.2022 - 05.2023
  • Assisted in preparing food items while adhering to strict food safety standards.
  • Supported team members in completing daily tasks efficiently and effectively.
  • Handled point-of-sale transactions accurately, ensuring balanced cash drawers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Packaging Handler

Packaging Solutions
01.2021 - 01.2022
  • Evaluated new technologies and equipment for potential integration into existing packaging processes, improving overall efficiencies when implemented effectively.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Postgraduate Diploma - Software Quality Assurance and Test Engineering

Conestoga College, Waterloo Campus
08-2023

Postgraduate Diploma - Big Data Solution Architecture

Conestoga College, Waterloo Campus
08-2022

Bachelor's - Computer Engineering

GTU, Ahmedabad, India
07-2017

Skills

  • Leadership and team management
  • Customer service and complaint resolution
  • Effective communication and problem-solving
  • Adaptable to change
  • Computer skills
  • Strong work ethic
  • Flexible schedule
  • Willing to learn

Certification

SafeCheck Advanced Food Safety Certification

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
French
Elementary

Reference

Hardika Sudani 

Processing Technologist, THERMOFISHER SCIENTIFIC

(365)-324-1509

Timeline

SHIFT SUPERVISOR

KFC/Taco Bell
06.2023 - 04.2025

TEAM MEMBER

KFC/Taco Bell
04.2022 - 05.2023

Packaging Handler

Packaging Solutions
01.2021 - 01.2022

Postgraduate Diploma - Software Quality Assurance and Test Engineering

Conestoga College, Waterloo Campus

Postgraduate Diploma - Big Data Solution Architecture

Conestoga College, Waterloo Campus

Bachelor's - Computer Engineering

GTU, Ahmedabad, India
Shruti Patel