Shruti Patel
10 Benesfort Drive, Kitchener,,ON
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SHIFT SUPERVISOR
KFC/Taco Bell
06.2023 - 04.2025
- Managed daily operations, including team scheduling, cash handling, and inventory management.
- Supervised and trained team members to ensure food safety standards and adherence to operational procedures.
- Addressed customer concerns promptly, ensuring high satisfaction levels.
- Maintained a clean, organized, and efficient working environment in compliance with safety standards.
- Trained new employees and delegated daily tasks and responsibilities.
TEAM MEMBER
KFC/Taco Bell
04.2022 - 05.2023
- Assisted in preparing food items while adhering to strict food safety standards.
- Supported team members in completing daily tasks efficiently and effectively.
- Handled point-of-sale transactions accurately, ensuring balanced cash drawers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Packaging Handler
Packaging Solutions
01.2021 - 01.2022
- Evaluated new technologies and equipment for potential integration into existing packaging processes, improving overall efficiencies when implemented effectively.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Postgraduate Diploma - Software Quality Assurance and Test Engineering
Conestoga College, Waterloo Campus
08-2023
Postgraduate Diploma - Big Data Solution Architecture
Conestoga College, Waterloo Campus
08-2022
Bachelor's - Computer Engineering
GTU, Ahmedabad, India
07-2017
Skills
- Leadership and team management
- Customer service and complaint resolution
- Effective communication and problem-solving
- Adaptable to change
- Computer skills
- Strong work ethic
- Flexible schedule
- Willing to learn
Certification
SafeCheck Advanced Food Safety Certification
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
French
Elementary
Reference
Hardika Sudani
Processing Technologist, THERMOFISHER SCIENTIFIC
(365)-324-1509
Timeline
SHIFT SUPERVISOR
KFC/Taco Bell
06.2023 - 04.2025
TEAM MEMBER
KFC/Taco Bell
04.2022 - 05.2023
Packaging Handler
Packaging Solutions
01.2021 - 01.2022
Postgraduate Diploma - Software Quality Assurance and Test Engineering
Conestoga College, Waterloo Campus
Postgraduate Diploma - Big Data Solution Architecture
Conestoga College, Waterloo Campus
Bachelor's - Computer Engineering
GTU, Ahmedabad, India
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