Shruti Misra
Surrey,BC
Summary
Highly systematic professional with experience working in dental field. Actively seeking a career as a Dental Assistant with proven and verifiable record for utilizing strong technical and interpersonal skills to enhance structural efficiency and profitability. Committed to quality performance with an ability to learn new procedures quickly.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dental Office Administrator
Sullivian Heights Dental
11.2023 - Current
- Implemented a digital record-keeping system for improved organization and easy access to patient information.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Launched quality assurance practices for each phase of development
- Defined clear targets and objectives and communicated to other team members.
Cda/Office Administrator
Pacific Oral Health
03.2023 - Current
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Supported dentist in maintaining accurate documentation of treatment plans for better continuity of care between visits.
- Coordinated marketing efforts for the dental practice, including social media updates and promotional materials, contributing to increased brand awareness and patient engagement.
- Assisted in the planning and execution of special events or promotions, such as dental health month campaigns or community outreach initiatives, boosting practice visibility within the local area.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Managed office bookkeeping with insurance billing and patient payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Ortho Certified dental assistant /Reception
Tapestry dental group
01.2021 - 03.2023
- Scheduling appointments, answering multi-line phones, ordering supplies
- Provided patients with appropriate oral hygiene strategies to maintain oral health following surgeries, treatment procedures
- Assisted Orthodontist instrument transfer, patient management, and dental charting abilities
- Responsible for instrument cleaning, sterilization/disinfection, re-circulation, and dental emergency patients
- Post-treatment cares consisting of appliance removal, adhesive removal, tooth polishing, treatment records
- Placement and removal of orthodontic ligature ties, orthodontic separators, orthodontic appliances, and topical medications
- Took impressions, bite registrations, dental radiographs, and photographs during initial records appointments
- Scanning patient with help of itero and taking orthodontic photograph for records
- Experience with Invisalign treatment
- Experience with tracker
- Cbct trained.
Certified dental assistant
Delta dental group
04.2020 - 01.2021
- Clinical chair side assisting duties to embrace knowledge of instrumentation and supplies, maintenance of all dental equipment and IPC
- Assisted in implants and various surgical procedure
- Manage the front desk in the absence of the receptionist (handling calls/e-mails, ensuring data protection and confidentiality, scheduling/ managing appointments)
- Record initial history of patients and guide patients through process
- Set up trays and equipment for dental procedures
- Capture and develop digital x-ray images, dental impressions
- Handle technical activities such as mixing amalgam and preparing impression materials
- Assist dentist with suctioning and suture cutting throughout surgical procedures
- Polish teeth and clinical crowns and apply fluoride and sealant
- Deliver exceptional care to patients by answering their queries compassionately
- Efficiently educate patients in oral hygiene and postoperative care
- Knowledge of Cleardent software.
Dental Assistant
CUPS – CALGARY
06.2019 - 11.2020
- Prepared patient X-rays and images for review by dentist
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
- Typed patient data into computer system using Dentrix while following privacy laws and maintaining high level of accuracy
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
- Documented patients' dental health information, medical history and vital signs
- Assisted dentist in management of medical or dental emergencies
- Knowledge of Dentrix software.
Dental Assistant
Aban Yaletown Dental Center
04.2017 - 11.2017
- Assisted in advance dental procedure like Invisalign, Botox, Implant.
Dental Assistant
City dental Centre
02.2017 - 03.2017
Cashier / Customer Service
Walmart
10.2016 - 02.2017
Nagarji Dental Clinic
08.2010 - 10.2015
Education
Bachelor of Science - Clinical Assisting
Vancouver Community College
Vancouver, BCSkills
- Equipment Handling
- Dental X-Rays
- Sterilization
- Dental Impressions
- Infection Control
- Room Setup
- Lab Organization
- Appointment Scheduling
- Front Desk Management
- Billing
- Managing
- Materials
- Oral hygiene
- Prepare patients
- Polish
- Expense Tracking
- Payroll Administration
- Dental software proficiency
- Budget Management
- Fiscal Management
- Schedule Management
Certification
- Ortho module from UBC in June 2021
- Registered Dental Assistant in State of Alberta
- Certified Dental Assistant by British Columbia
- CPR certified by National health provider
Languages
English
Hindi
Punjabi
Additional Information
Proficient in microsoft word and excel ,did Power bi certification and business analyst certification
Timeline
Dental Office Administrator
Sullivian Heights Dental
11.2023 - Current
Cda/Office Administrator
Pacific Oral Health
03.2023 - Current
Ortho Certified dental assistant /Reception
Tapestry dental group
01.2021 - 03.2023
Certified dental assistant
Delta dental group
04.2020 - 01.2021
Dental Assistant
CUPS – CALGARY
06.2019 - 11.2020
Dental Assistant
Aban Yaletown Dental Center
04.2017 - 11.2017
Dental Assistant
City dental Centre
02.2017 - 03.2017
Cashier / Customer Service
Walmart
10.2016 - 02.2017
Nagarji Dental Clinic
08.2010 - 10.2015
Bachelor of Science - Clinical Assisting
Vancouver Community College
- Ortho module from UBC in June 2021
- Registered Dental Assistant in State of Alberta
- Certified Dental Assistant by British Columbia
- CPR certified by National health provider
Similar Profiles
MIGNONETH GAY ESTRERAMIGNONETH GAY ESTRERA
Dentist at Dental Heights Company Co-ownerDentist at Dental Heights Company Co-owner
Jennifer RodriguezJennifer Rodriguez
Dental Assistant at Washington Heights DentalDental Assistant at Washington Heights Dental
Daisy CuevasDaisy Cuevas
Dental Assistant at The children's Dental Specialist- Ladera HeightsDental Assistant at The children's Dental Specialist- Ladera Heights