Shruti Kharvi
Summary
Resourceful and fast-learning Global Business Management student with a passion for driving efficiency, fostering innovation, and delivering impactful solutions. Recognized for analytical thinking, adaptability, and a collaborative mindset, with a proven ability to excel in team settings and tackle challenges creatively. Eager to contribute fresh perspectives and meaningful results in a dynamic business environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brand Associate
Banana Republic Factory Store
11.2024 - Current
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Communicated product information with confidence and educated consumers about company.
- Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Utilized specialized software to capture and process data.
- Work together as a team to accomplish operational excellence and sales goals during busy times.
Front of House Team Member – Host/Cashier
Egglicious Café and Grill
01.2023 - Current
- Worked collaboratively with a team of professionals to provide hospitality from the moment the guest arrives to the moment they leave
- Greeted and seated customers in a warm and friendly manner
- Answered phone calls, managed waitlists and seating charts
- Resolved customer issues and answered questions about offerings and purchasing processes
- Recorded delivery and takeout orders from multiple applications into POS system
- Labeled bags and communicated with the drivers for takeout and delivery orders
- Accepted and unpacked retail and beverage ingredient deliveries
- Ensured a smooth service by being resourceful when problems arise
- Verified credit card transactions and accepted payments and issued receipts or change
- Maintained a clean and sanitary work station
Management Trainee
Yashoganga Retailers Pvt Ltd
01.2021 - 01.2022
- Collaborated closely with the senior manager, reporting directly to them, to ensure seamless coordination of operations, with a primary emphasis on delivering exceptional customer satisfaction
- Took on leadership positions included hiring, training, and scheduling applications
- Restocked shelves and placed orders for goods as necessary, ensuring optimal stock levels
- Successfully completed assignments within set deadlines, demonstrating strong time management skills
- Made invoices, ordered inventory, and maintained records
- Trained and onboarded new staff, resulting in improved team performance and productivity
Sales Associate
Yashoganga Retailers Pvt Ltd
01.2020 - 01.2021
- Used POS systems for billing, adding purchase entries and managing stock
- Kept up to date with knowledge of product features, promotions and pricing
- Interacted effectively with customers offering solutions to improve overall customer satisfaction
- Provided correct product information and responded to customer queries
- Effectively restocked shelves and eliminated product shortages
Data Entry Associate
I – Serve Insurance And Investment Services
01.2019 - 01.2020
- Generated reports, finished performance reviews, and carried out data analysis using Excel
- Carried out accurate and thorough policy payment reconciliations on a regular basis
- Assist with filing, photocopying, and organizing documents
- Perform data entry, maintain records, and update databases
- Maintained thorough records of all policies, practices, and data entry guidelines for audits
Education
Post Graduate Diploma - Global Business Management
Humber College
04-2025
Bachelor - Financial Markets
KES Shroff College of Arts & Commerce
01.2022
Skills
- Customer Services and Sales Support
- Digital Proficiency
- Team Collaboration
- Trend Awareness
- Problem Solving
- Retail Operations
- Cultural and Social Awareness
- Marketing and Branding
- Upskilling and Continuous Learning
Certification
- Advanced Ms-Excel
- Google Analytics
Timeline
Brand Associate
Banana Republic Factory Store
11.2024 - Current
Front of House Team Member – Host/Cashier
Egglicious Café and Grill
01.2023 - Current
Management Trainee
Yashoganga Retailers Pvt Ltd
01.2021 - 01.2022
Sales Associate
Yashoganga Retailers Pvt Ltd
01.2020 - 01.2021
Data Entry Associate
I – Serve Insurance And Investment Services
01.2019 - 01.2020
Bachelor - Financial Markets
KES Shroff College of Arts & Commerce
- Advanced Ms-Excel
- Google Analytics
Post Graduate Diploma - Global Business Management
Humber College
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