Shruti Daushad
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in conducting searches, responding to emergencies, and enforcing security protocols. Proven ability to interact effectively with inmates, staff, and visitors while maintaining a professional attitude. Aiming to leverage my abilities to successfully fill the role on your team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard( GATEHOUSE OPERATIONS)
Canadian Tire
07.2024 - Current
- Act as first line of response for all security related incidents and inquiries including transportation transactions through our Gatehouses within GTA Operations Supply Chain locations.
- Check all vehicles and visitors in and out of the Distribution Centre yard and perform vehicle searches as appropriate.
- Watch for and report irregularities, such as security breaches, facility and safety hazards and emergency situations; contact emergency responders, such as police, fire and/or ambulance personnel, and escalate to leadership as outlined in standard operating procedures.
- Provide overall yard security; through patrols, observation and reporting and perform building security duties as assigned.
- Monitor closed circuit television to ensure security of facilities and company property.
- Confirm security, compliance and integrity of commercial vehicle loads and support compliance with legislated guidelines for the transportation of Dangerous Goods.
- Assist with reconciliation of Yard Checks and trailer locates.
- Accurately report on key security measurements through detailed report and record keeping.
- Communicate and support the movement of commercial vehicles in/out of shipping and receiving areas and provide needed support to other areas within the Toronto Operations sites including: transportation, vehicle control, dispatch office and other key areas as identified.
- Confirm all loads inbound and outbound for verification of seal compliance and load integrity.
Security Guard (Floater)
Securitas Security
01.2024 - Current
- Perform access control provision duties, verify visitors coming on-site and parking enforcement. Dispatch duties via radio communication accepting all radio calls.
- conduct 3/5-foot patrols inside the warehouse.
- Escort medical staff including paramedics, police and firefighters when required.
- Respond to medical emergencies and be prepared to perform CPR and AED if needed.
- Unlock and lock doors for access by authorized persons.
- Investigating incidents of trespassers along fence perimeters and property. Deter trespassers from the property.
- Completed incident reports to record security or loss prevention incidents.
- Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
- Monitor CCTV footage and cameras for irregularities and perform dispatch duties for the site including emergency response.
- Perform foot patrols inside and outside the facility.
Security Guard/Security Event Staff Member
Main Event Security
04.2023 - 12.2023
- Stayed in frequent communication with security and event staff to smoothly respond to concerns
- Monitored event activities to track schedule and prepare for crowd movements
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery
- Intervened in fights and other conflicts to de-escalate situations with verbal or physical techniques
- Responded to medical emergencies before paramedic and law enforcement arrival
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
- Searched bags manually to identify prohibited items and contraband
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Operations Support
NLS
01.2022 - 02.2023
- Prepare all department documentation.
- Respond to all internal or client inquiries (via telephone, email, fax or in person) in a professional, polite manner.
- Responsible for the following duties: word processing; record keeping and filing; data entry; and other activities involving general office and administrative skills.
- Ensure that all productivity reports are accurate and achieved to maintain service level standards.
- Data entry for multiple customers.Manage order flow in the warehouse management system and on the floor with the team.
- Help coordinate and supervise the activities with their department.
- Resolve work-related problems and prepare and submit progress and other reports.
- Supporting activities on the floor as required, (RF Scan, pick, pack, Fill Active).
- Train staff in job duties, company policies and safety procedures
- Ensuring computer peripherals and RF scanners are working accurately and make arrangements for its maintenance if needed
PASSENGER SERVICE AGENT
Airway Interline Services
06.2022 - 02.2023
- Prepare all department documentation
- Respond to all internal or client inquiries (via telephone, email, fax or in person) in a professional, polite manner
- Responsible for the following duties: word processing; record keeping and filing; data entry; and other activities involving general office and administrative skills.
Security Guard
Star Security Services
08.2022 - 01.2023
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Material Handler/ Processor
NLS
08.2022 - 01.2023
- Secured personnel and premises by inspecting buildings and patrolling property
- Addressed problems quickly and reported clear information while working under minimal supervision
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
- Ensure a safe work environment by following specific rules, regulations, policies, and procedures continuously.
Cashier/Team Member
Wings Up
10.2021 - 12.2021
- Resolving customer complaints or issues
- Putting takeout orders in containers or bags
- Processing discounts and coupons
- Greeting customers as they arrive and answering customer questions and assisting with or taking customer orders
- Booking reservations
- Upselling and making recommendations
- Completing any return transactions
- Maintaining cleanliness in register stations and table
- Closing or cashing out the register at the end of the day
- Overseeing customer order completion
- Assisting kitchen staff as needed
- Processing payments and providing change and receipts.
CABIN CREW MEMBER
Air India
12.2019 - 03.2020
- Provided outstanding customer service in the aircraft to impress our customers, recognizing cultural differences and individual needs
- Checked boarding passes and other passenger related information as a final security check prior to boarding
- Ensured safety of passengers during take-offs, landings, and emergencies
- Assisted passengers in placing carry-on luggage in overhead, garment, and under-seat storage
- Announced flight delays and descent preparations
- Prepared passengers and aircraft for landing, following procedures
- Efficiently worked closely with team to ensure a safe and enjoyable environment for passengers on the ground and in the air, domestically while maintaining an excellent safety and reliability record
- Presented in a positive, approachable, and professional manner at all times regardless of the situations.
SALES ASSOCIATE
Honda
03.2019 - 12.2019
- Maintaining the technical expertise and product knowledge necessary to make sales
- Identifying target customers key decision makers
- Having meetings with potential clients to analyze their needs and present appropriate solutions
- Preparing reports of business transactions and negotiating sales contracts
- Resolving unique customer issues
- Making calls as required to collect receivables
- Writing up promotional material
- Maintaining professional relationships with work colleagues and customers.
Education
High School Diploma - Network and Internet Security Specialist
CDI COLLEGE
06.2023
Diploma - Aviation, Hospitality And Travel Diploma
Frankfinn Institute
03.2020
High School - Non - medical ( Science)
Police DAV Public School
07.2018
Skills
- Written and Verbal Communication skills
- Active Listener and Learner
- Detail Oriented
- Organization skills
- Customer Service
- Teamwork/ Collaboration
- Proactive
- Microsoft Excel
- Microsoft Office
- First Aid/CPR
- Lockdown Procedures
- Access Control
- Baggage Screening
Certification
- Security License
- Counter Balance
- First Aid and CPR/AED
References
- Badal Chaudhary, Operations Supervisor, (437) 223-8322, Badal.chaudhary.bc@gmail.com
- Navneet Singh, Security Manager, (647) 834-3152, Navneetsingh@maineventsecurity.com
Timeline
Security Guard( GATEHOUSE OPERATIONS)
Canadian Tire
07.2024 - Current
Security Guard (Floater)
Securitas Security
01.2024 - Current
Security Guard/Security Event Staff Member
Main Event Security
04.2023 - 12.2023
Security Guard
Star Security Services
08.2022 - 01.2023
Material Handler/ Processor
NLS
08.2022 - 01.2023
PASSENGER SERVICE AGENT
Airway Interline Services
06.2022 - 02.2023
Operations Support
NLS
01.2022 - 02.2023
Cashier/Team Member
Wings Up
10.2021 - 12.2021
CABIN CREW MEMBER
Air India
12.2019 - 03.2020
SALES ASSOCIATE
Honda
03.2019 - 12.2019
High School Diploma - Network and Internet Security Specialist
CDI COLLEGE
Diploma - Aviation, Hospitality And Travel Diploma
Frankfinn Institute
High School - Non - medical ( Science)
Police DAV Public School
Similar Profiles
Jaafar SingerJaafar Singer
Sales Associate at Canadian TireSales Associate at Canadian Tire
Connor PortConnor Port
Hardware Sales Associate at Canadian TireHardware Sales Associate at Canadian Tire
Bijender BijenderBijender Bijender
Walkie Operator at Canadian TireWalkie Operator at Canadian Tire
Mikaël WolfeMikaël Wolfe
Sales Associate at Canadian TireSales Associate at Canadian Tire
Destiny WisdomDestiny Wisdom
Bakery Clerk at City MarketBakery Clerk at City Market