Pharmacy professional with hands-on experience in both retail and community pharmacy settings. Proven ability to provide compassionate and efficient support to patients and their families. Strong Communication skills, adept at addressing inquiries, resolving issues, and ensuring a positive experience. Extensive knowledge of healthcare processes and a commitment to delivering high-quality care. Quality service in a fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant-Volunteering
Adel Pharamsave
773 Great Northern Road SSM, ON
10.2025 - Current
Answer phone calls professionally, and assist with prescription refills, inquiries, and customer concerns.
Used Kroll Pharmacy Software for data entry, billing, and managing prescriptions.
Prepared, packed, and labeled medicines (blister and vials) following proper pharmacy guidelines.
Process third-party insurance claims, resolve billing issues, and maintain records while ensuring confidentiality.
Assist with inventory management, including ordering, receiving, and restocking medications.
Guided customers to over-the-counter products, and made sure the pharmacist handled medical questions.
Performed cashier duties, including accepting payments, issuing receipts, and balancing daily transactions.
Support pharmacists in daily operations and overall workflow.
Maintain pharmacy cleanliness, and ensure compliance with safety standards.
Pharmacist
Chaudhary Health Aura
Himachal Pradesh, India
04.2022 - 12.2024
Work with a team, and solve problems related to medicines and technical work.
Counsel patients on their medications.
Managed inventory levels, including discarding expired products in a safe manner.
Review prescriptions with attention, correctness, and completeness prior to dispensing.
Provide patient medication information and medication teaching as per requirements.
Volunteering at a hospital, shadowing a physician, and assisting with research projects.
Working with other people in a caring or service role, and in particular with people who are ill, disabled, or disadvantaged, involves direct observation of healthcare.
Pharmacy Assistant
Haray Krishna Medical Hall
Amb, India
09.2018 - 04.2022
Supported senior pharmacists in dispensing medications, preparing and packaging prescriptions, managing inventory, maintaining patient records, and delivering customer service to patients and HealthCare professionals.
Communicated well and worked effectively with people from different cultural backgrounds.
Data entry of patient information into software.
Entered and managed patient and prescription information using pharmacy software and POS systems.
Assisted in patient care while ensuring strict confidentiality and compliance with privacy regulations.
Education
Bachelor of Pharmacy -
Govt. College of Pharmacy Rohru
08.2018
Diploma in Pharmacy -
KC Group of Institutions
Una, India
06.2015
Skills
Prescription processing and data entry
Kroll software proficiency
Insurance billing and medication organization
Inventory management and customer service
Pharmacy regulations and confidentiality
Cash handling and POS transactions
Multitasking in high-volume environments
Team collaboration and workflow support
Microsoft Office expertise
Certification
• Registered Pharmacist, Himachal Pradesh Pharmacy Council, India, 36891. • First Aid & CPR Certification from Superior EMS training Institute Canada.