Shruti Chauhan

I work in Data Center Infrastructure and Operations with focus on Cisco NX-OS EVPN based fabrics, Nexus Dashboard and ACI data center solutions:
- Architected Data center fabric using VXLAN EVPN as on overlay to enable virtualization of applications as VM, containers with secure multi-tenancy
- Building on-prem, hybrid and multi-cloud cloud networks

My current responsibilities include:

• Enabling sales and marketing teams in spreading awareness by writing products and marketing collateral, including design guides, presentations, white papers and case studies.
• Creating product demonstrations based on target audience to highlight key values of product in order to help market penetration of new features and technologies
• Product training for customers and partners
• Provide guidance to Engineering and development teams on new product capabilities, features enhancements and bug fixes. Review PRD’s and test plans
• New release training for field, partners and customers
• Support customer and sales engagements by creating technical workshops/certifications, assisting proof of concept engagements, and assist in preparing RFI and RFP for potential customers
• Participate in multi-vendor testing and conferences to highlight Product integration and incorporation in common Industry standards like IEEE.
• Working on Nexus 3000, 7000, and 9000 switches and Nexus Operating Systems (NX-OS)
• Leveraging hardware and software telemetry enabled development of Network Insights, an application that leverages ML to provide anomaly detection and proactive fault notification
• Through integration with 3rd party ISVs provided service visibility to network operators, bridging gap between network ops and application ops teams
• Service Provider & DC Designs and stitching with technologies like Cross Connect, QinQ and MVPN, Segment Routing
• Work on end-end encryption solutions using Security Protocols such as MACsec, 802.1x , Radius , TACACS+ , CloudSec
• I have good understanding of network security technologies such as firewalls, IPSEC, IPS, application security, policy management, security threats, malware & vulnerabilities.
• Work on Hybrid Cloud (Nexus Cloud) which gives customers a new way of deploying, managing, and operating their Cisco Nexus networks from the cloud, with easy on-boarding, continuous and snapshot assurance, and visibility
• Work on UX with Nexus Dashboard. Nexus Dashboard seamlessly brings together multiple operating domains, including NetOps, SecOps, CloudOps, and DevOps.

• Provided highest level of technical support for customers using Cisco networks devices such as Nexus9000, Nexus7000, Nexus3000, Nexus5000, Nexus 6000, ISR4400, ISR2900, ISR3900, ASR1K, CSR1000v, C7600, C6500, C4500, ASR 920, C3750, C3850, ME 3600.
• Provided quick and accurate resolution to large Data Center, Enterprise and Service Provider customers by using technical expertise on BGP, MP-BGP, OSPF, EIGRP, NAT, Multicast, VXLAN, MPLS, VPLS, L2VPN, L3VPN, IWAN, Spanning Tree, VPC, Fabric-path and network security technologies.

• Worked as a Customer support engineer for the Cisco TAC program Part of the Routing Protocols Team San Jose (Aricent's onsite project). Provided highest level of technical support for customers using Cisco networks devices such as Nexus9000, Nexus7000, Nexus3000, Nexus5000, Nexus 6000, ISR4400, ISR2900, ISR3900, ASR1K, CSR1000v, C7600, C6500, C4500, ASR 920, C3750, C3850, ME 3600.
• Provided quick and accurate resolution to large Data Center, Enterprise and Service Provider customers by using technical expertise on BGP, MP-BGP, OSPF, EIGRP, NAT, Multicast, VXLAN, MPLS, VPLS, L2VPN, L3VPN, IWAN, Spanning Tree, VPC, Fabric-path.

• Worked as a TAC engineer for almost 5 years on Cisco TAC project.
• Provided Level 1 TAC support to the customers using IP routing protocols such as EIGRP, OSPF,ISIS, BGP and IP multicast routing protocols such as PIM SSM, ASM and MVPN control plane and
  data plane operations and troubleshooting.
• Worked on L2 and L3 MPLS networks.
• Also, provided Level1 TAC support to the customers using Cisco routers & switches and helped them troubleshooting routing or core network issues.
• In the last two years of this tenure, I worked as a Technical lead/L2 Escalation Engineer for Routing Protocols TAC team and provided support on complex and escalated network issues.