SHRUTI BHATIA
Toronto,ON
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support.
Overview
1
1
Certification
Work History
Security Guard
Elite Security
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Implemented surveillance systems and monitored CCTV footage for early detection of potential security threats or breaches.
Sales Associate
Bcasuals
- Increased sales revenue by building strong rapport with customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
Jungle Adventures
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries.
Education
High School Diploma -
Niagara College
Toronto, ONSkills
- Verbal and written communication
- Patrolling
- CCTV monitoring
- Incident reporting
- Emergency response
- Keen observer
- Active listening
- Critical thinking
- Problem resolution
- Microsoft Excel
- Multi-tasking strength
Certification
- Security guard license
- CPR/AED(C) Certification
Availability
Monday-Friday
Available for both Full-time/Part-time
Weekend/Overtime as needed
Languages
English
Hindi
Punjabi
Timeline
- Security guard license
- CPR/AED(C) Certification
Security Guard
Elite Security
Sales Associate
Bcasuals
Cashier
Jungle Adventures
High School Diploma -
Niagara College
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