Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shruthi Salwaji

Vancouver

Summary

Experienced manager with 4 years in retail and hospitality leadership. Proven skills in team management, safety compliance, and process optimization. Adept at driving performance, mentoring staff, and meeting business needs in fast-paced environments. Known for adaptability and consistently meeting changing organizational needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Hyderabad Biryani House
08.2022 - 04.2024
  • Managed daily operations of a high-volume restaurant, serving 500 guests daily and leading a team of 30 staff
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Motivated staff through weekly crew talks, focusing on workplace safety and hazards awareness
  • Proactively adapted to business needs by leading daily pre-shift 10-minute stretching sessions, reducing workplace injuries, and boosting team readiness
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Store Manager

Reliance Retail Store
06.2020 - 01.2022
  • Worked independently to supervise retail operations, managing a team of 20 employees to meet sales targets and customer service goals
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Approved regular payroll submissions for employees.

Education

MBA -

University Canada West
Vancouver, BC
11.2024

Bachelor of Arts - Commerce

Telangana University
Nizamabad
06.2016

Skills

  • Leadership & Team Management
  • Operational Efficiency
  • Inventory Management
  • Safety Compliance & Protocols
  • Conflict Resolution
  • Employee Training and Development
  • Time Management
  • Strategic Planning
  • Customer Relationship Management (CRM)
  • Performance Management and Evaluations
  • Schedule Preparation
  • Computer Skills

Accomplishments

  • Determined efforts led to a 12% revenue increase by improving table turnover time and enhancing overall service efficiency
  • Optimized inventory control processes, improving stock handling efficiency and reducing shrinkage by 5%.
  • Successfully resolved customer complaints, reducing negative feedback by 32% and improving overall satisfaction ratings.

Certification

  • ServSafe Food Handler's Certification
  • Digital Marketing Professional Certificate—Digital Marketing Institute.

Timeline

Manager

Hyderabad Biryani House
08.2022 - 04.2024

Store Manager

Reliance Retail Store
06.2020 - 01.2022
  • ServSafe Food Handler's Certification
  • Digital Marketing Professional Certificate—Digital Marketing Institute.

MBA -

University Canada West

Bachelor of Arts - Commerce

Telangana University
Shruthi Salwaji