Summary
Overview
Work History
Education
Skills
Timeline
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Shrusti Chabhadiya

Kingston,ON

Summary

Knowledgeable and dedicated customer service professional with extensive experience in sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Production Technician (Evaporator Operator)

Canada Royal Milk
04.2022 - Current
  • Promptly documented and reported all defective equipment and hazardous conditions.
  • Performed setup of production equipment to establish optimal performance.
  • Trained and supervised production personnel to properly use production equipment and apply best practices.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.
  • Collaborated with engineering and other departments to meet production goals and promote teamwork.
  • Adjusted machines to increase productivity for runs.
  • Implemented and maintained quality control systems to verify product compliance.
  • Inspected products and machines to maintain quality and efficiency.
  • Prepared reports and technical documentation of day-to-day production processes.

Material Operator

Invista
11.2021 - 03.2022
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Operated blue giant.
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Maintained clean, orderly work environment free of hazards.
  • Inspection of the material before it gets packed for customers.
  • Lead the team to get the daily target of the material.

Take-Out Specialist

Norman Hardie Winery
11.2020 - 01.2022
  • Greeted and acknowledged guests and delivery drivers to foster highest level of service.
  • Engaged with guests making food and beverage decisions, advising on menu item availability, specials and popular meal combinations and drink pairings.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Retained full knowledge of menu and ingredients to address food allergy questions.
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
  • Entered orders in electronic system, drove to customer addresses to deliver food and beverages in person and processed cash and card payments on location.

Baker

Self-employeed
01.2021 - 12.2021
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect customers.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Followed food safety standards when handling ingredients.

Baking Assistant

Dancy's House Of Chocolate
04.2019 - 08.2020
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Produced consistently high-quality baked goods for customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Complied with health and safety codes to protect staff and customers.
  • Developed recipes for new products and improved existing recipes.
  • Analyzed customer preferences to design and create tailored products.
  • Trained and supervised new employees on bakery operations and procedures.
  • Completed milkshakes and ice cream desserts for customers.
  • Designed cupcakes, cakes, donuts and many more bakery items.

Sales Representative

Zara
01.2018 - 03.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.

Education

Post Graduation - Wireless Telecommunication

Humber College
Toronto, ON
05.2021

Bachelor in Engineering - Electronics And Communication

Gujarat Technology University
Vidyanagr, Gujarat, India
06.2019

Skills

  • Process Duplication
  • Programming Expertise
  • Component Analysis
  • Organize Workflows
  • Adaptive and Creative
  • Team Player
  • Administration and Management
  • Management
  • Sales Expertise
  • Public Speaking
  • Customer Relations

Timeline

Production Technician (Evaporator Operator)

Canada Royal Milk
04.2022 - Current

Material Operator

Invista
11.2021 - 03.2022

Baker

Self-employeed
01.2021 - 12.2021

Take-Out Specialist

Norman Hardie Winery
11.2020 - 01.2022

Baking Assistant

Dancy's House Of Chocolate
04.2019 - 08.2020

Sales Representative

Zara
01.2018 - 03.2019

Post Graduation - Wireless Telecommunication

Humber College

Bachelor in Engineering - Electronics And Communication

Gujarat Technology University
Shrusti Chabhadiya