Shrtonay Gregory
Los Angeles
Summary
Dedicated professional with a strong background in security and management, notably at Allied Universal Security Services. Proven ability in monitoring safety and implementing access control, complemented by exceptional verbal communication skills. Recognized for reliability and physical fitness, ensuring a secure environment while enhancing customer satisfaction through effective team collaboration.
Overview
3
3
years of professional experience
Work History
Security Guard
Allied Universal Security Services
03.2019 - 12.2019
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify and mitigate potential hazards.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Implemented access control procedures for authorized personnel and visitors.
- Maintained detailed logs of daily activities, incidents, and observations.
- Provided exceptional customer service while addressing visitor inquiries effectively.
- Completed full building and grounds patrols to spot and investigate concerns.
Assistant Manager
KFC
02.2018 - 03.2019
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Handled customer inquiries, providing timely support and information to enhance satisfaction.
- Coordinated scheduling of staff shifts, optimizing workforce allocation for peak hours.
- Supported inventory management processes, maintaining accurate stock levels and records.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager
Peninsula Beauty
05.2017 - 01.2018
- Assisted in daily operations to ensure efficient service and customer satisfaction.
- Trained new staff on operational procedures and company standards.
- Resolved customer complaints effectively, ensuring positive dining experiences.
- Collaborated with team members to streamline workflows and improve service speed.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma -
Menlo -Atherton High School
Atherton, CA06-2011
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Punctuality
- Physical fitness
- Reliability
Timeline
Security Guard
Allied Universal Security Services
03.2019 - 12.2019
Assistant Manager
KFC
02.2018 - 03.2019
Assistant Manager
Peninsula Beauty
05.2017 - 01.2018
High School Diploma -
Menlo -Atherton High School
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