Shrouq Shaboot
Maple,Canada
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Digital Marketing & Administrative Assistant
Eagle Landscaping Works
2023.03 - 2024.04
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Accomplished multiple tasks within established timeframes
- Developed and maintained relationships with customers and suppliers through account development
- Developed and implemented business strategies to achieve business goals and stay competitive
- Improved marketing to attract new customers and promote business.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Digital Marketing Supervisor
Jordan Media City
2021.02 - 2022.02
- Implemented innovative video marketing campaigns that showcased key product features and drove increased audience engagement
- Ensuring that content on website or platform is accurate, up-to-date, and error-free
- Improved customer engagement by conducting regular surveys, analyzing feedback, and making necessary adjustments to digital marketing efforts
- Optimized content strategy across multiple channels to support search engine rankings, brand recognition, and user engagement goals
- Increased website traffic by developing and implementing a comprehensive SEO strategy
- Developed insightful reports for senior leadership using web analytics data to inform future digital marketing decisions
- Developed marketing content such as blogs, promotional materials, and advertisements for social media
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals
- Increased customer engagement through social media.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
Digital Marketing Specialist
AL Mukhtar Mall
2018.03 - 2021.01
- Monitored digital marketing analytics, identifying trends and making data-driven adjustments to improve performance
- Streamlined internal processes to increase efficiency in content creation, approval, scheduling, and distribution across multiple channels
- Cultivated a strong online community by engaging with followers, responding to comments and messages, and proactively addressing customer concerns
- Increased brand visibility by developing and implementing data-driven digital marketing strategies.
- Implemented new strategies to improve click-through rates and conversion.
- Collaborated with cross-functional teams to develop integrated marketing plans that included both traditional and digital channels.
Education
Post-Degree Certificate - International Business Management
Centennial College
Scarborough, ON12.2023
Bachelor of Science - Computer Information Systems (CIS)
University Of Since And Technology (JUST)
Jordan, Irbid01.2018
High School Diploma -
Lubaba Al -Harith
Jordan, ON03.2012
Skills
- CMS and proofreading
- Digital Marketing
- Business Administration
- Operations Management
- Customer Relationship Management (CRM)
- KPI Monitoring
- Customer Service
- Office Administration
- Social Media Marketing
- Brand Development
- Email Marketing
- Strategic Planning
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Digital Marketing & Administrative Assistant
Eagle Landscaping Works
2023.03 - 2024.04
Digital Marketing Supervisor
Jordan Media City
2021.02 - 2022.02
Digital Marketing Specialist
AL Mukhtar Mall
2018.03 - 2021.01
Post-Degree Certificate - International Business Management
Centennial College
Bachelor of Science - Computer Information Systems (CIS)
University Of Since And Technology (JUST)
High School Diploma -
Lubaba Al -Harith
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