Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shriya Ramachandran

Toronto,ON

Summary

Dynamic leader with a proven track record at Homebuddies, excelling in staff management and customer service. Expert in training teams for peak performance, enhancing customer satisfaction, and driving operational efficiency. Skilled in strategic planning and problem-solving, with a focus on achieving tangible results and fostering strong relationships.

Overview

5
5
years of professional experience

Work History

Supervisor

Homebuddies
10.2022 - Current
  • Executed tasks including staff supervision and developing schedules.
  • Upheld high standards of hygiene and focused on safe workout practices.
  • Trained team members, handled dogs, fed and cleaned up after pets.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Front of House Team Leader

Burrito Boyz
03.2021 - 09.2022
  • Enhanced customer satisfaction by delivering exceptional service and addressing concerns promptly.
  • Developed strong relationships with guests, creating a loyal customer base through personalized service.
  • Streamlined front of house operations for improved efficiency and productivity.
  • Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.

Administrative Assistant Coordinator

ELC -Early Learning Centre
06.2020 - 04.2021
  • Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
  • Managed multiple projects simultaneously, ensuring deadlines were met while maintaining strict attention to detail.
  • Assisted new employees with new-hire paperwork and reviewed for completeness.
  • Supported departmental goals by conducting research on relevant topics and presenting findings at staff meetings.
  • Enhanced team productivity by coordinating meetings, managing schedules, and organizing travel arrangements for executives.
  • Ensured smooth daily operations by troubleshooting technical issues promptly and efficiently when they arose in the office environment.

Education

Business

Seneca College of Applied Arts And Technology
North York,
06.2024

Higher Secondary Education - Commerce

St.Agnes College Autonomous
Mangalore
03.2020

Skills

  • Mentoring Team Members
  • Goal oriented
  • Team Leadership
  • Client Support
  • Strategic planning
  • Critical Thinking and Problem-solving
  • Staff development
  • Analytical thinking
  • Financial management
  • Effective Communication Skills

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Malayalam
Native or Bilingual

Timeline

Supervisor

Homebuddies
10.2022 - Current

Front of House Team Leader

Burrito Boyz
03.2021 - 09.2022

Administrative Assistant Coordinator

ELC -Early Learning Centre
06.2020 - 04.2021

Business

Seneca College of Applied Arts And Technology

Higher Secondary Education - Commerce

St.Agnes College Autonomous

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Shriya Ramachandran