Summary
Work History
Education
Skills
Certificates
Timeline
Generic

Shrivalli Suri

Toronto,ON

Summary

Motivated customer service and sales professional. Skilled at excellent multitasking, organizational, and time management abilities, allowing for seamless promotion of products and completion of customer sales. Adept at driving revenue growth while promoting positive experiences to strengthen customer loyalty and retention. Proven track record of success in delivering exceptional service, building long-lasting customer relationships, and fostering a customer-centric environment that prioritizes satisfaction and loyalty.

Work History

Cashier

Mcdonalds
Toronto, Ontario
05.2024 - 06.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained accuracy when balancing daily transactions using a computerized POS system.
  • Assisted customers with inquiries relating to store operations, products, and placing orders over the phone.
  • Recorded all purchases meticulously while keeping the checkout area neat and presentable; promptly restocked supplies based on demand.

Restaurant Hostess

Tamarind-Modern Indian Bistro
Mississauga, Ontario
01.2024 - 05.2024
  • Oversaw the handling of all reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Consistently maintained cleanliness standards in the dining area by regularly wiping down tables and chairs.
  • Communicated customer feedback or complaints with kitchen staff.
  • Performed opening and closing duties including restocking supplies and cleaning work areas.

Education

Graduate Certificate - Addictions And Mental Health

Fanshawe College
09-2024

Master of Arts - Clinical Psychology

Amity University
New Delhi
11-2022

Bachelor of Arts - Applied Psychology

Amity University
New Delhi
07-2020

Skills

  • Task Prioritization
  • Problem-solving abilities
  • Customer service expertise
  • POS operation
  • Conflict Resolution

Certificates

  • Standard First Aid and CPR/Level C (Canadian Red Cross)
  • Ontario Security License

Timeline

Cashier

Mcdonalds
05.2024 - 06.2024

Restaurant Hostess

Tamarind-Modern Indian Bistro
01.2024 - 05.2024

Graduate Certificate - Addictions And Mental Health

Fanshawe College

Master of Arts - Clinical Psychology

Amity University

Bachelor of Arts - Applied Psychology

Amity University
Shrivalli Suri