Motivated customer service and sales professional. Skilled at excellent multitasking, organizational, and time management abilities, allowing for seamless promotion of products and completion of customer sales. Adept at driving revenue growth while promoting positive experiences to strengthen customer loyalty and retention. Proven track record of success in delivering exceptional service, building long-lasting customer relationships, and fostering a customer-centric environment that prioritizes satisfaction and loyalty.
Work History
Cashier
Mcdonalds
Toronto, Ontario
05.2024 - 06.2024
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained accuracy when balancing daily transactions using a computerized POS system.
Assisted customers with inquiries relating to store operations, products, and placing orders over the phone.
Recorded all purchases meticulously while keeping the checkout area neat and presentable; promptly restocked supplies based on demand.
Restaurant Hostess
Tamarind-Modern Indian Bistro
Mississauga, Ontario
01.2024 - 05.2024
Oversaw the handling of all reservations, waitlists, and special requests for large parties.
Monitored dining room activity to ensure all guests were receiving optimal service.
Consistently maintained cleanliness standards in the dining area by regularly wiping down tables and chairs.
Communicated customer feedback or complaints with kitchen staff.
Performed opening and closing duties including restocking supplies and cleaning work areas.
Education
Graduate Certificate - Addictions And Mental Health
Fanshawe College
09-2024
Master of Arts - Clinical Psychology
Amity University
New Delhi
11-2022
Bachelor of Arts - Applied Psychology
Amity University
New Delhi
07-2020
Skills
Task Prioritization
Problem-solving abilities
Customer service expertise
POS operation
Conflict Resolution
Certificates
Standard First Aid and CPR/Level C (Canadian Red Cross)
Ontario Security License
Timeline
Cashier
Mcdonalds
05.2024 - 06.2024
Restaurant Hostess
Tamarind-Modern Indian Bistro
01.2024 - 05.2024
Graduate Certificate - Addictions And Mental Health