Summary

Work History

Education

Skills

Additional Information

Timeline

Shriti Ganti

Ajax,ON

Summary

Accomplished, versatile Retail Management Professional with 13 years of extensive mid senior-level experience in retail operations, business development/sales, merchandising, customer service, sales management, procedure formulation and employee development. Advanced leadership skills with success guiding groups to achieve goals and working with multiple resources to bridge the gap between business objectives and operational capabilities.

Work History

F&I Business Manager

Durham/Mackie Harley-Davidson

03.2020 - Current

Working directly with customers to explain and recommend financing options, extended warranties, aftermarket products, and other options.
Finding competitive rates to encourage customers to purchase vehicles.
Processing applications for vehicle financing and helping customers get approved.
Verifying that all paperwork is completed correctly and filed properly.
Maintaining strong relationships with lending institutions to have lots of program options and competitive rates.
Seeking out new programs that benefit customers and encourage them to buy.
Ensuring compliance by following all local, state, and federal regulations.
Training the sales team on available financing and programs to ensure they promote them to customers.

General Merchandise Manager

Barrie Harley-Davidson

07.2018 - 09.2019

The primary role was to overlook all day-to-day operations of this department.
From buying to stocking to visual displays to sales and after sales while implementing change of outdated systems using creative solutions resulting in more efficiency.
I was accountable for proactively soliciting and managing business from all leisure buyers across the region and International markets with significant revenue potential
Driving & Maximizing the departmental sales while ensuring operational integrity & net profitability
Established Quarterly & annual sales goals, reporting & reviewing actual vs goals using advanced Excel techniques while determining past sales pattern & future business trend
Closely monitoring department's GMROI, Aged Inventory, Inventory turns and the KPI’s of the team & the Department while increasing employee engagement.
Developed productive relationships with key account vendors & excelled in vendor negotiations.

Business Operations Head

Red Fort Harley

07.2016 - 03.2018

Primary duty was to overlook the store operational requirements by scheduling and assigning duties to employees; following up on work results.
Preparation and planning of annual budgets, expenditure scheduling, analysis of variances in order to achieve financial objectives and authorizing expenditures.
Overseeing accounting, bank processes and money handling, monitoring the financial data and recommending solutions to improve profitability
Creating strategies and policies for company growth.
Implementing plans and procedures regarding stock losses and theft.
Hold monthly interdepartmental meeting to roll out new agendas and request progress reports for all departments on a regular basis.

Parts, Accessorie & Merchandise Operations Manager

Nine Bridges Harley-Davidson

10.2010 - 02.2016

Analyzed and monitored the past purchase patterns, sales records, product life cycle, product sell through rate, weather conditions and trends to anticipate consumer buying patterns and allocated budgets for new merchandise purchases accordingly
Studying the New Collection Catalogues thoroughly regarding fabrics, color pallets, collection inspiration etc used in creating the collection
Worked on Assortment Planning Tools, detailed spreadsheets to determine each collections product range and play around making sure the buy is in alignment with the allocated budget and the inventory requirements
Determining the product category mix and the timeline of delivery for each season.
Attended International Buying Shows (held in US & Singapore) to have a touch and feel of the collection in order to make the right buy for the season.
Bolstered sales and inventory management by effectively controlling daily parts program activities.

Public Relations Officer

Bhusattva

Ahmedabad, India

05.2010 - 10.2011