SHRISHTI LUTHRA
Coquitlam
Summary
Dynamic professional with a proven track record in leveraging Salesforce for effective CRM solutions and showcasing exceptional technical sales acumen. Demonstrated success in cross-functional team leadership and bid management, contributing to significant revenue growth and strong customer relationship development. Expertise in electrical distribution equipment and data visualization using Power BI, combined with a strong focus on consultative selling and project coordination. Committed to driving business success through innovative strategies and client-focused solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Quotations Specialist
Eaton Corporation
Delta
12.2024 - Current
- Generated precise and competitive quotations for electrical products, tailored to customer specifications.
- Collaborated with sales teams, distributors, and internal stakeholders to create proposals that increase cost-efficiency.
- Assessed technical specifications and project needs to provide tailored industrial solutions.
- Utilized Eaton’s quoting tools and CRM systems to handle inquiries.
- Resolved post-bid queries by providing thorough technical clarifications.
- Ensured strict compliance with company policies during quotation procedures.
Service Advisor
BCAA
Burnaby
08.2024 - 12.2024
- Promoted BCAA insurance products and services to match customer needs, including memberships and auto insurance.
- Collaborated with teams and underwriters to recommend coverage solutions, and identify cost-saving opportunities.
- Enhanced industry expertise through ongoing training, licensing, and proficiency in ICBC systems.
Membership Advisor
BCAA
Burnaby
12.2023 - 07.2024
- Exceeded sales targets and fostered member loyalty through personalized advising.
- Proactively cross-sold products to boost revenue and engagement, demonstrating adaptability in a dynamic environment.
Technical Sales Specialist
ABB India Limited
Bangalore
01.2021 - 12.2022
- Participated in MV Drives Packaging business under MOSD India team, focusing on technical sales.
- Evaluated bid invitations, RFPs, and solicitations to determine project requirements, scope, and criteria.
- Crafted comprehensive value propositions aligned with customer requirements and market trends to generate business opportunities.
- Performed end-customer market analysis, identifying and targeting key sectors in the Indian drive industry for technical specification pitching.
- Led strategic initiatives to boost revenue and expand market presence.
- Partnered with diverse teams to create customized VFD solutions, enhancing operational performance.
- Led technical training sessions for regional teams, boosting market reach.
- Contributed to engineering project management with emphasis on installation and construction scopes.
- Assisted project managers with scheduling, budgeting, and resource coordination to reach important project milestones.
- Conducted risk review assessments to ensure policy compliance.
- Guided analysis of unsuccessful proposals to enhance future bid strategies.
- Created and managed a centralized database of bid-related information, covering competitor analysis, proposal formats, and pricing details.
- Led development of sales analytics solutions, designing dashboards and generating insightful reports using Microsoft Power BI.
- Streamlined Salesforce (SFDC) data operations to enhance organizational efficiency.
- Created savings and ROI tool in Excel to showcase cost-effectiveness of ABB products.
Project Intern
ABB India Limited
Bangalore
01.2020 - 04.2020
- Contributed to creating user-centric interfaces for industrial automation systems.
- Assisted in engineering projects centered on control logic for power automation.
Research Assistant
IIT-BHU
Varanasi
06.2019 - 07.2019
- Designed LabVIEW software for sampling analog voltages via PXIe-4300 module.
- Created a comprehensive LabVIEW library for real-time signal K-means clustering.
Summer Intern
Linked-dots Engineering Solutions Pvt Ltd,
Bangalore
06.2018 - 07.2018
- Developed prototypes for home automation using Arduino and ESP8266, demonstrating hands-on skills in embedded systems and IoT.
Education
MBA - Business Administration
University Canada West
Vancouver, BC03-2024
Bachelor of Technology - Electrical And Electronics Engineering
PES University
Bangalore, India07-2020
Skills
- Salesforce (SFDC) for CRM and data management
- Data Visualization and Analytics (Power BI, Tableau)
- MS Office 365 (Excel, PowerPoint, Word, SharePoint, Power Automate)
- Tools & Technologies: HTML, Arduino, SciLab, Smartsheet
- Languages: C, C, and Python
- Project coordination and management
- Technical sales and consultative selling
- Bid Management
- Cross-functional team leadership
- Electrical drawing interpretation and specification analysis
- Quotation preparation and pricing tools expertise
- Customer relationship management
- Expertise in Electrical Distribution Equipment
Accomplishments
- Awarded Trailblazer Team Award at ABB India Limited for contributing to over 20% growth in base business.
- Played a key role in coordinating a major sales and strategy conference at ABB, showcasing strong organizational skills.
- Authored technical documents and comparative analyses that enhanced sales strategies for ABB drives.
- Publication: “Simulation and Analysis of a 3-Phase Induction Motor and a Brushless DC Motor Using Simulink”, Journal of Science and Technology, Vol. 05, Issue 04, July-August 2020, pp17-27
Certification
- Level 1 Insurance license (ICBC)
- CDMA (DMI)
- Project Management (HBS)
- Risk management (ABB)
- Master Microsoft Excel (LinkedIn)
- MV Drives Fundamentals (ABB)
Affiliations
- Rotaract Club (Joint Secretary & Youth Services Director): Managed projects promoting technical skills and professional development among peers.
- University Canada West: Engaged in community outreach initiatives, supporting local sustainability efforts.
Timeline
Technical Quotations Specialist
Eaton Corporation
12.2024 - Current
Service Advisor
BCAA
08.2024 - 12.2024
Membership Advisor
BCAA
12.2023 - 07.2024
Technical Sales Specialist
ABB India Limited
01.2021 - 12.2022
Project Intern
ABB India Limited
01.2020 - 04.2020
Research Assistant
IIT-BHU
06.2019 - 07.2019
Summer Intern
Linked-dots Engineering Solutions Pvt Ltd,
06.2018 - 07.2018
MBA - Business Administration
University Canada West
Bachelor of Technology - Electrical And Electronics Engineering
PES University
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