SHRIANNE RYAN
Calgary,Canada
Summary
Strategic Bid Manager with expertise in public sector procurement, compliance, and process optimization. Proven ability to lead complex, high-value proposals, implement AI-driven automation to enhance efficiency, and manage multi-jurisdictional teams across North America, India, and the UK. Successfully led a $22M+ public sector RFP, ensuring compliance with government procurement policies and industry regulations. Passionate about streamlining bid workflows, improving collaboration, and driving operational efficiency.
Overview
6
6
years of professional experience
Work History
Proposal Manager
Shaw Communications, Inc.
Calgary, Canada
08.2021 - Current
- I was responsible for leading the development and submission of proposals in response to different RFx requests including but not limited to Requests for Proposals (RFPs), Requests for Quotations (RFQs), and Request for Information (RFI) from clients
- My primary responsibility was to project manage compelling and winning proposals that meet client's requirements and maximize our chances of winning new business
- Since joining the team, our win rate increased from 60% to 67% over the last 2 years bringing an additional $3 million of revenue to the organization year over year
- Successfully led a bid that resulted in the biggest in history (<$1B) deal win that our company had, all while going through a massive merger (Shaw and Rogers), managing both teams and integrating both processes at the same time
- Proficient in collaborating with diverse teams, including legal, security, solution specialists, and service delivery to gather information and develop proposals
- Skilled in developing tailored strategic plans aligned with client requirements
- Adept at managing the overall proposal process independently or with limited oversight
- Excellent project management skills required to manage multiple priorities to a typical schedule to ensure a timely submission
- Experienced in crafting and reviewing proposal content for clarity and compliance
- Proficient in conducting thorough checks on proposals to maintain high quality standards
- Skilled in maintaining a repository of proposal materials and continuously improving processes
- Experienced in submitting proposals for several product types including Voice, Data Networking, Internet, Security, Cloud Services, and Network Infrastructure including the design, deployment, and maintenance of telecommunications infrastructure, such as fiber-optic networks, wireless towers, or data centers
Proposal Manager/International Sales Manager
Tresco Industries, Ltd.
Calgary, Canada
07.2020 - 07.2021
- Primary responsibilities included managing the proposal department, ensuring high-quality and accurate project responses, managing international sales accounts, and for onboarding new proposals and sales staff
- Furthermore, I was responsible for trying to improve my department’s processes in order to improve inefficiencies within the department
- Excellent organization skills were required to manage and prioritize multiple deadlines and tasks to ensure everything is completed on time
- Strengthened my ability to pay attention to detail through tedious document review
- Excellent writing and editing skills required for putting together technical responses for RFXs
- Strong communication skills required to manage the proposal team and to convey information between sales and the design and engineering team
- Gained valuable onboarding and hiring experience by hiring new staff and by developing new onboarding material, such as documents and videos to aid in training new hires
- Utilize the CRM Zoho to track KPIs such as project deadlines, client interactions, monthly revenue, new deals, and team activities for the management team to review
- Developed standardized excel tools which have reduced human errors when calculating certain items in our quotes, which has helped to reduce profit loss
- Adept at putting together sales quotes within excel on a daily basis for my projects and for other Account managers
Account Executive
Tresco Industries, Ltd.
Calgary, Canada
01.2019 - 07.2020
- Managed multiple accounts on a daily basis, which required I understand client needs and concerns, solve customer problems by collaborating with various departments to come up with appropriate solutions, and network with decision-makers to expand my clientele
- I was also responsible for setting up my own meetings and for conducting Lunch and Learn presentations
- Required a strong work ethic and the ability to work autonomously
- Excellent interpersonal skills and business acumen was relied upon for business development
- Experienced in cold calling and warm calling as well as emailing
- Experienced in using Teams, Skype, Zoom, Adobe, InDesign, Hubspot and Excel
Bid Manager
Fujitsu
- Spearheaded a winning $22M+ RFP for Transport Canada, effectively managing 107 mandatory requirements and over 60 point-rated questions with our French team, producing a comprehensive 300+ page proposal aligned with stringent public sector terms and conditions
- Drove AI-driven process improvements, leading the research, procurement, and implementation of AI-based proposal automation software, which enhanced efficiency, compliance tracking, and bid response quality across public sector projects
- Ensured 100% on-time submission of all proposals, demonstrating strong project oversight, strategic prioritization, and operational efficiency while providing mentorship and workload support to maintain team performance during peak periods
- Recognized for leadership and succession potential, frequently entrusted with managing team operations, leading calls, assigning projects, and acting as the go-to resource in leadership absences, reinforcing team development and operational continuity
- Led multi-jurisdictional, high-stakes public sector bids, overseeing cross-functional teams of over 15 stakeholders across multiple service areas and time zones
- Implemented workflow tracking tools and collaboration strategies to improve engagement, transparency, and efficiency
- Developed and implemented compliance tracking and audit frameworks, strengthening regulatory alignment, risk management, and reporting structures within government procurement processes
- Led the procurement of an AI Software through a formal RFP, driving market research, evaluation framework development, and global team collaboration (UK, Australia) to advance AI procurement decisions, ensuring alignment with digital innovation priorities in government service delivery
- Enhanced government procurement knowledge management, spearheading initiatives to streamline case study/reference hubs and optimize bid content strategies, improving service efficiency and stakeholder engagement
- Received top performance recognition in Fujitsu’s internal awards system for outstanding contributions to digital transformation, stakeholder collaboration, and teamwork
- Led key contract renewal and compliance optimization efforts, refining contract language, service-level agreements, and procurement workflows to improve turnaround times and support public sector modernization initiatives
- Actively mentored and trained bid professionals, fostering a high-performance, knowledge-sharing environment by providing guidance on procurement best practices, AI-driven automation, and regulatory compliance strategies
Education
Master of Public Policy -
University of Calgary
Calgary, AB09.2018
B.Sc. - Neuroscience
University of Lethbridge
Lethbridge, AB12.2016
Skills
- Project management
- Change Management
- Process Improvement
- Stakeholder Engagement & Communication
- Regulatory Compliance & Governance
- Strategic Planning & Decision-Making
- Staff Training & Team Development
- Technical Writing & Editing
- AI & Digital Transformation
- Cross-Functional Leadership
Websites
Volunteer Experience
- Instrumental Society of Calgary (ISC), Board of Directors, 09/01/19 - 09/30/20
- Instrumental Society of Calgary (ISC), Volunteer Coordinator, Calgary, AB, 01/01/19 - 09/30/20, Responsible for recruiting, training and directly managing a youth and adult concert team of 5-10 members.
- Association for the Rehabilitation of the Brain Injured (ARBI), Calgary, AB, 01/01/17 - 12/31/18, Worked one-on-one for ten months with the same stroke victim every week after receiving specialized training., Performed physiotherapy, occupational therapy, and speech pathology with the client., Built strong relationships with several persons with disabilities as well as support staff.
- C.D. Howe Institute, Canada’s Energy Agenda and National Unity Annual Dinner, 01/01/17 - 12/31/17
- TELUS Spark Centre, Observational Specialist, Calgary, AB, 01/01/16 - 12/31/17, Provided recommendations on how to improve the exhibits for better guest experiences., Responsible for giving constructive feedback to staff members.
- Lethbridge Humane Society, Dog Walker, Lethbridge, AB, 01/01/12 - 12/31/16
- ORS Mentorship Program, Mentor, Lethbridge, AB, 01/01/13 - 12/31/16, Developed leadership skills by acting as a mentor for the UofL mentorship program.
Affiliations
- Hiking
- Travelling
- Hot yoga
- Rock climbing
- Reading
Accomplishments
- Top Recognized Employee in Fujitsu’s High Five program, receiving 12 recognitions in the past year out of our team of 12 for ownership, leadership, agility, teamwork, and problem-solving.
- In the last year, successfully led 19 high-stakes RFPs at a senior level, including complex, multi-service offerings for large public sector and commercial clients.
- Led AI-driven proposal automation initiatives, optimizing bid content creation and improving response efficiency.
- Developed and implemented bid tracking tools, ensuring compliance and improving bid structuring for proposals.
- Hired, Mentored and trained new team members, supporting capability development and knowledge sharing across teams.
References
References available upon request.
Timeline
Proposal Manager
Shaw Communications, Inc.
08.2021 - Current
Proposal Manager/International Sales Manager
Tresco Industries, Ltd.
07.2020 - 07.2021
Account Executive
Tresco Industries, Ltd.
01.2019 - 07.2020
Bid Manager
Fujitsu
Master of Public Policy -
University of Calgary
B.Sc. - Neuroscience
University of Lethbridge
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