Shreyas Joshi
Vancouver
Summary
Dynamic and results-driven Sales Development Representative with a proven track record of driving revenue growth in the technology sector. Leveraging exceptional communication skills and a deep understanding of sales processes, I excel in identifying and cultivating strategic partnerships while consistently exceeding targets. With a passion for technology and a keen ability to articulate complex solutions in a compelling manner, I am adept at initiating meaningful conversations with key decision-makers and navigating complex sales cycles. Committed to delivering unparalleled customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Rogers Communications
12.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Manager
WhiteHatAI
06.2019 - 11.2020
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Advanced Diploma in Technical Arts - Technical Arts
British Columbia Institute of Technology
Burnaby, BC08.2023
No Degree - Visual Effects For Film And Television
Vancouver Institute of Media Arts
Vancouver, BC04.2022
Bachelor of Science - Cinema Studies
Asian School Of Media Studies
Noida 08.2019
Skills
- Proficient in sales prospecting techniques such as cold calling, email outreach, and social selling
- Strong understanding of CRM software (eg, Salesforce, HubSpot) to manage leads, track activities, and generate reports
- Excellent communication skills, both written and verbal, with the ability to articulate complex technical concepts in a clear and concise manner
- Exceptional listening skills to understand customer pain points and effectively position solutions
- Strategic thinker with the ability to identify and prioritize target accounts and verticals
- Proven ability to meet and exceed sales quotas and KPIs in a fast-paced, target-driven environment
- Collaborative team player with the capacity to work cross-functionally with marketing, product, and sales teams
- Strong negotiation skills to navigate pricing discussions and contract terms
- Adaptability to quickly learn and understand new technologies and industry trends
- Strong organizational skills and attention to detail to manage multiple leads and opportunities simultaneously
- Resilience and persistence to handle rejection and maintain a positive attitude in the face of challenges
Accomplishments
- Business Development - Initiated two key partnerships which resulted in 10% revenue growth.
- Achieved Efficient time management by completing scheduling on Shotgrid with accuracy and efficiency.
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Native or Bilingual
French
Elementary
Certification
- Certified Cinematographer, [Asian School Of Media Studies ]
Playing Guitar and Hobby Singing
Outside of work, I enjoy coding, honing my skills in guitar fingerstyle, and expressing creativity through sketching. These hobbies not only provide me with a well-rounded perspective but also enhance my problem-solving abilities and foster a continuous drive for innovation.
Timeline
Sales Associate
Rogers Communications
12.2021 - Current
Sales Manager
WhiteHatAI
06.2019 - 11.2020
Advanced Diploma in Technical Arts - Technical Arts
British Columbia Institute of Technology
No Degree - Visual Effects For Film And Television
Vancouver Institute of Media Arts
Bachelor of Science - Cinema Studies
Asian School Of Media Studies
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