Shreyashi Sen
Whitby,ON
Summary
Experienced HR professional with a proven track record of driving employee engagement initiatives and managing various facets of the employee experience. Possesses comprehensive knowledge of HRIS software administration, recruitment, organizational development, and compliance. Skilled in deriving actionable insights from employee feedback to foster a positive workplace environment. Pursuing CHRP designation with three years of progressive leadership experience in Human Resources.
Overview
6
6
years of professional experience
Work History
Employee Engagement Assistant
CMHA Durham
03.2024 - Current
- Managed recruitment, onboarding, ensuring smooth transitions for employees
- Collected and analyzed metrics related to turnover, training compliance, and engagement activities to derive actionable insights
- Maintained knowledge of federal and provincial legislation affecting Employee Experience functions
- Meet with program managers as scheduled or as requested to provide program specific information, coach and advise on Employee Experience related matters, ensuring that all relevant legislated and policy driven obligations are met
- Share any relevant information or emerging concerns with Senior Performance Manager
- Leverage platforms such as BambooHR and HRDownloads to automate and streamline processes for recruitment, training compliance and performance evaluation.
HR Coordinator
Revera Inc.
04.2022 - 03.2023
- Lead strategic initiatives to improve employee engagement and manage programs such as employee recognition and wellness programs
- Provide professional advice on various Employee Experience initiatives including employee relations, performance management, and organizational development
- Maintain knowledge of federal and provincial legislation affecting Employee Experience functions
- Oversee organizational mandatory training program, including sourcing, tracking, and facilitation
- Act as point of contact for broad range of HR inquiries, providing information to managers and staff regarding employment policies, legislation, collective agreement provisions, process, protocol, and best practices
- Provide administrative support to Executive Director and Assistant Director to ensure their activities are managed proactively, professionally, and knowledgeably
- Assist Senior HR Advisor and Staff Development Coordinator in training and development initiatives, including logistical support for training and quarterly orientation offerings
- Verified all necessary employee deductions such as union dues, garnishments, and voluntary deductions
- Planned, organized, and directed activities related to group health, group life, dental, vision, and other insurance coverage
- Responded to benefit plan inquiries and resolved escalated inquiries from plan sponsors and internal department contacts
- Handled incoming calls, created cases identifying employee concerns, processed necessary transactions, and provided resolutions to employee inquiries
- Updated coordination of benefits and dependent's information on Workday and Manulife site
- Worked collaboratively with Payroll department and IT team members to resolve employee issues in timely manner
- Managed benefits for unionized employees, navigating through Collective agreements and submitting LTD, EOI forms.
Onsite Coordinator (National Logistics Services)
People Store Staffing Solutions
05.2021 - 03.2022
- Processed Record of Employment and WSIB insurance claims
- Actively involved in full-life cycle recruitment and engaged with supervisors and operation managers to fulfill requirements
- Verified manual and electronic timesheets to process payroll
- Built relationships with leadership and handled employee-related complaints and concerns
- Addressed employee inquiries, concerns, and minor conflicts, escalating complex issues as needed.
HR Assistant
GaoTek
09.2018 - 05.2021
- Assisted in addressing employee inquiries, concerns, and minor conflicts, and escalating more complex issues to appropriate personnel
- Helped organize and coordinate employee training sessions, workshops, and development programs
- Tracked employee documentation, including contracts, performance evaluations, and other personnel files, ensuring organization and security.
- Assisted in recruitment process by posting job openings, screening resumes, scheduling and interviewing candidates
- Managed onboarding process for new hires, conducted orientation sessions, and ensured all required paperwork is completed
- Monitored employee attendance, managing time-off requests, and prepared reports related to attendance and leave
- Communicated HR policies, procedures, and changes to employees, ensuring their understanding and compliance
- Provided support in various HR projects, such as employee engagement surveys
- Collaborated with other departments within organization to handle HR-related tasks and data exchange
- Represented company at job fairs and recruitment events to attract potential candidates
- Performed various administrative tasks, including filing, scanning, and responding to HR-related emails and inquiries.
Recruiter
Mphasis Pvt. Ltd
11.2015 - 05.2016
- Performing in-person and phone interview with candidates
- Making recommendations to company hiring manager
- Following up with interview process status
- Maintain relationships with both internal and external clients to ensure staffing goals are achieved
- Communicating employer information and benefit during screening
- Stay current on company's organization structure, personal policy and federal and state laws regarding employment practice
- Completing timely report on employment activity.
Travel Consultant
Interglobe Technologies
11.2014 - 10.2015
- Handling customer queries
- Cancelling booking
- Handling FAQs and also Payments
- Modifying existing reservation, Queuing PNRs
- Working with Amadeus
- Reissuance of tickets
- Issuing EMD of baggage.
Education
MBA - Human Resources Management
West Bengal University of Technology
India08.2010
Skills
- HRIS Administration
- Administrative Support
- Microsoft Office Suite
- Meeting Scheduling
- Schedule Coordination
- Administrative tasks
- Verbal and written communication
- Administrative duties
- Fast Learner
- Record preparation
- Team Collaboration
- Report Generation
- Computer Skills
- Relationship Building
- Meeting Coordination
- Office Administration
Volunteer Experience
Administration, City of Mississauga, 08/01/16, 04/01/17
Languages
English
Full Professional
Timeline
Employee Engagement Assistant
CMHA Durham
03.2024 - Current
HR Coordinator
Revera Inc.
04.2022 - 03.2023
Onsite Coordinator (National Logistics Services)
People Store Staffing Solutions
05.2021 - 03.2022
HR Assistant
GaoTek
09.2018 - 05.2021
Recruiter
Mphasis Pvt. Ltd
11.2015 - 05.2016
Travel Consultant
Interglobe Technologies
11.2014 - 10.2015
MBA - Human Resources Management
West Bengal University of Technology
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