SHREYANSH BHATT
Deputy Sales Manager
ETOBICOKE,ON
Summary
I oversee the retail and wholesale business in the banking industry. I have over 12 years of experience in direct sales, sales operations, B2C, and enterprise solutions, working with some of the largest banking service providers and largest telecom companies. Secure a career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
DEPUTY MANAGER
HDFC Bank
Vadodara, Gujarat
04.2019 - 05.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Deputy Sales Manager
Reliance Jio Infocomm
Vadodara, Gujarat
03.2018 - 04.2019
- Developed profiles of marketplace and competition to improve prospecting.
- Identified high-performing candidates for future leadership positions.
- Coached sales team in consultative sales approach, leading to increased revenues and market growth.
- Set goals and led team to exceed timeline achievement.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Senior Sales Executive
Vodafone Mobile Services Limeted
Vadodara/Godhra, Gujarat
11.2014 - 03.2018
- Maintained customer satisfaction with quick and professional handling of product returns.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Sales Promoter
Sarang Communications
Vadodara, Gujarat
05.2011 - 11.2014
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
- Performed market research to cater sales promotion incentives and increase sales.
- Identified interest in customers by explaining products and services and initiating conversations.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Distributed product samples to potential customers to try offerings before committing to purchasing.
- Recommended specific product options to meet customer needs.
- Resolved customer issues and concerns by listening attentively, identifying root issue and implementing best resolution possible.
Education
Bachelor of Engineering - Electronics And Telecommunication Engineering
North Maharashtra University
KCES's College Of Engineering And IT 07.2006 - 05.2010
Diploma - Electrical Engineering
Parul University
Parul Institute Of Engineering And IT 09.2003 - 05.2006
Skills
Performance improvements
Accomplishments
- Supervised team of 18 staff members.
- Managed the circle combat award winning sales team at Vodafone mobile services ltd.
- Managed the silver star award winning sales team at HDFC Bank.
- Managed the best store manager award winning sales team at Vodafone mobile services ltd.
Timeline
DEPUTY MANAGER
HDFC Bank
04.2019 - 05.2023
Deputy Sales Manager
Reliance Jio Infocomm
03.2018 - 04.2019
Senior Sales Executive
Vodafone Mobile Services Limeted
11.2014 - 03.2018
Sales Promoter
Sarang Communications
05.2011 - 11.2014
Bachelor of Engineering - Electronics And Telecommunication Engineering
North Maharashtra University
07.2006 - 05.2010
Diploma - Electrical Engineering
Parul University
09.2003 - 05.2006