Shreya Sorathia
Kitchener,Ontario
Summary
As a seasoned Technical Business Analyst with experience in IT consulting, I bring expertise in business analysis leadership and functional architecture within Engineering/Technology domains. Proficient in SQL, with hands-on experience in databases such as Oracle and mySql, I also possess familiarity with Java scripting. Additionally, I have a strong background in data analysis using tools like Python and Microsoft Excel, with a preference for Power BI and Tableau for visualization. I excel in problem-solving, thrive in ambiguous situations, and make informed decisions under pressure. My commitment to excellence aligns with Tata Consultancy Services' values, and I am eager to contribute to your esteemed organization's success.
Overview
2
2
year of professional experience
4
4
years of post-secondary education
Work History
Salesforce Developer
ITech Cloud Solutions Pvt Ltd.
05.2022 - 07.2023
- Tested functional compliance of company products.
- Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Designed and implemented scalable applications for data extraction and analysis.
- Evaluated data use and mapped to integration requirements to support business objectives.
- Supported existing integrated platforms and new integrations using third-party integration tools to enhance business processes and operations.
Education
Postgraduate Diploma - Information Technology Business Analysis
Conestoga College
Kitchener 09.2023 - Current
Bachelor of Engineering - Computer Engineering
Gujarat Technological University
Surat, India Apr.2019 - Apr.2022
Skills
- Open Repository Integration
- Requirements Gathering
- Firmware Releases
- Solutions deployment
- Technical Analysis
- UI Development
- Project Documentation
- Code validation
- Time Management
- Strong Communication and Interpersonal Skills
- CRM Systems
- Agile and Scrum Environments
- BI Tool and System Design
- Data and Analytics
Languages
French
Beginner (A1)
Timeline
Postgraduate Diploma - Information Technology Business Analysis
Conestoga College
09.2023 - Current
Salesforce Developer
ITech Cloud Solutions Pvt Ltd.
05.2022 - 07.2023
Bachelor of Engineering - Computer Engineering
Gujarat Technological University
Apr.2019 - Apr.2022
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