Shreya Srivastava

Professional sales expert prepared to drive team collaboration and achieve impactful results. Known for orchestrating efficient sales operations and supporting seamless client interactions. Reliable team player with focus on adaptability and strong organizational skills valued by employers.

• Increased Sales Revenue: Contributed to a 15% increase in monthly sales by effectively supporting the sales team in securing new business and upselling existing clients.
• Event Planning Success: Successfully organized and executed over 30 private events and corporate gatherings, resulting in a 20% increase in event bookings compared to the previous year.
• Customer Satisfaction Improvement: Enhanced customer satisfaction by implementing a follow-up system that reduced customer complaints by 25% and improved positive feedback scores.
• Lead Generation: Helped generate over 200 leads through outreach campaigns and partnerships, resulting in a 10% conversion rate into paying clients.
• Streamlined Sales Process: Collaborated with the sales team to create a more efficient sales pipeline, reducing the time from inquiry to contract by 20%.
• Team Training and Support: Trained 5 new team members in sales processes, contributing to a smoother onboarding experience and quicker ramp-up to meeting performance expectations.
• CRM Optimization: Played a key role in optimizing the CRM system, ensuring accurate tracking of customer interactions and increasing follow-up efficiency by 30%.
• Promotional Campaigns: Assisted in the launch of seasonal promotional campaigns, which resulted in a 10% boost in off-peak business.
• Budget Management for Events: Successfully managed event budgets, ensuring that costs were within 5% of the planned budget while maximizing profitability.
• Cross-Departmental Collaboration: Strengthened relationships between the sales, marketing, and operations teams, improving communication and workflow, which led to an overall smoother operation.

• Mice Management Course, Zenith Holidays
• Wedding Decoration Course, Kraftstar Management
• Wedding Planner Course, Kraftstar Management
• Microsoft Office and Outlook

• Awarded by tourism minister of Odisha for state level debate competition
• Interviewed by Times of India as Event manager for BHU's festival
• Won the tag of 'Miss Fresher's (MBA)' IITTM
• Got the title of 'Miss 360-all rounder' at BHU
• Leadership award from National Service Scheme at BHU
• Various prizes for inter or intra school/college level for dance, literature, crafting and sports