Open To Work
Shreya Patel
Hamilton,ON
Summary
Accounting professional holding a Bachelor of Commerce in Accounting and Finance. Skilled in bank reconciliation and maintaining ledger integrity, with a strong focus on financial claims investigation. Demonstrates high proficiency in MS Excel, committed to achieving complete data accuracy in dynamic work settings.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Best Buy Canada Ltd
Hamilton, Canada
08.2025 - Current
- Provided excellent customer service by answering inquiries and solving problems.
- Assisted customers with product inquiries and technical support.
- Managed and reconciled client billing accounts for technical services, identifying and resolving discrepancies in payment records to ensure ledger integrity.
- Handled billing, payments, and basic account transactions.
Retail Sales & Account Representative
Battery N Gadgets
Hamilton, Canada
11.2024 - 08.2025
- Guided customers in product selection and addressed inquiries to enhance shopping experience in fast-paced retail environment.
- Oversaw customer accounts, ensuring accurate and timely updates to information in the system.
- Operated POS systems to generate and process invoices, maintaining compliance with financial documentation standards.
- Maintained 100% accuracy in processing high-volume financial transactions and daily POS reconciliations.
Client Account & Billing Coordinator
Letsbfit wellness
Hamilton, Canada
04.2023 - 10.2024
- Managed client accounts and maintained accurate records of service agreements and transactions.
- Utilized POS systems to generate and process invoices, ensuring all financial documentation met company compliance standards.
- Resolved complex billing inquiries and service discrepancies effectively through detailed analysis.
- Maintained and updated accurate financial data on MS Excel sheets to track daily service billing and account records.
Financial Claims Advisor
Concentric
Gujarat, India
01.2021 - 09.2021
- Conducted thorough investigations to verify claim validity, contributing to informed decision-making.
- Evaluated claims for accuracy and compliance, ensuring adherence to company policies.
- Managed documentation for claims submissions and resolutions, facilitating efficient processing.
- Maintained accurate records of customer interactions and claims status.
Accounting & Operation Intern
Kotak Bank
Gujarat, India
08.2020 - 12.2020
- Assisted in processing customer transactions and ensuring the accuracy of financial records.
- Performed daily bank reconciliations and verified transaction data against general ledger entries.
- Supported branch operations by managing financial documentation and ensuring regulatory compliance.
- Maintained accurate records of all activities performed throughout the internship period.
Education
Bachelor of Commerce - Accounting And Finance
Maharaja Sayajirao University
Gujarat, IndiaSkills
- Customer relationship management
- Verbal and written communication
- Time management
- MS Office Suite (Word, Outlook, PowerPoint)
- MS Excel
- Account reconciliation
- Bookkeeping fundamentals
- Claims investigation
- Financial reporting
- Analytical problem-solving
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteHybridSalary Range
$45000/yr - $200000/yrTimeline
Customer Service Representative
Best Buy Canada Ltd
08.2025 - Current
Retail Sales & Account Representative
Battery N Gadgets
11.2024 - 08.2025
Client Account & Billing Coordinator
Letsbfit wellness
04.2023 - 10.2024
Financial Claims Advisor
Concentric
01.2021 - 09.2021
Accounting & Operation Intern
Kotak Bank
08.2020 - 12.2020
Bachelor of Commerce - Accounting And Finance
Maharaja Sayajirao University