Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Receptionist

SHREYA PATEL

Regina,SK

Summary

Recent graduate with a Bachelor's degree in Health Studies, complemented with a Personal Care Worker (PCW) certificate. Experienced Disability Support Worker with expertise in providing compassionate and individualized care to clients with diverse needs. Eager to contribute expertise and dedication to enhancing Individual's well-being in a healthcare or community support setting.

Overview

4
4
years of professional experience
6
6
Certification

Work History

Disability Support Worker

Creative Options Regina (Internship Placement)
Regina, Saskatchewan
05.2024 - 08.2024
  • Delivered high-quality, client-focused care to individuals with disabilities, promoting their physical, emotional, and social well-being.
  • Supported clients in achieving greater independence by encouraging participation in community activities, hobbies, and skill development programs.
  • Maintained accurate and detailed records of client progress, activities, and incidents, ensuring seamless communication with multidisciplinary teams.
  • Implemented strategies to manage challenging behaviors, utilizing de-escalation techniques, and ensuring the safety of clients and staff.
  • Strong knowledge of workplace safety, infection control protocols, and regulatory compliance in healthcare settings.
  • Partnered with the City of Regina and Inclusion Regina to enhance experience in supporting Individuals with disabilities.

Operations Admin

FedEx Ground
Regina, SK, SK
04.2022 - 08.2024
  • Managed daily operations, including coordinating shipments and responding to customer complaints. Collaborate with drivers and stakeholders to ensure timely delivery and monitor performance for continuous improvement. Implement safety procedures for secure shipment handling.

Customer Service Representative

Walmart
Regina, SK, Saskatchewan
10.2020 - 11.2022
  • Respond to questions, address complaints, and uphold a high level of customer satisfaction to deliver exceptional customer service. Work together as a team to ensure a satisfying customer experience and constantly investigate methods to streamline procedures.

Education

Bachelors of Health Studies -

University of Regina

Skills

  • Personal care assistance
  • Individualized support plans
  • Documentation and reporting
  • Medication organization
  • Therapeutic interventions
  • Multicultural sensitivity
  • Disability awareness
  • Recordkeeping proficiency
  • Emotional support & companionship
  • Wellness and nutrition knowledge
  • Behavioral support
  • Dressing assistance
  • Long-term care
  • Transfer techniques
  • Hygiene assistance
  • Family communication
  • Policy And Procedure Compliance
  • Effective Team Leader
  • problem-Solving
  • Organizational Skills
  • Technical Skills
  • Time Management
  • Active Listener
  • Teamwork and Collaboration
  • Verbal, Non-Verbal, Written Communication

Certification

  • Personal Care Worker (PCW)
  • Emergency First Aid CPR/AED Level C
  • Food Safety FS1
  • SafeTALK
  • Gentle Teaching
  • ColourSprctrums

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Timeline

Disability Support Worker

Creative Options Regina (Internship Placement)
05.2024 - 08.2024

Operations Admin

FedEx Ground
04.2022 - 08.2024

Customer Service Representative

Walmart
10.2020 - 11.2022

Bachelors of Health Studies -

University of Regina

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