Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Receptionist

Shreya Parajuli

Brampton,ON

Summary

Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Friendly Crew Team Member offering extensive background providing outstanding customer service and preparing food for customer purchase. Productive and outgoing individual proficient in POS system operations and cooking equipment and gadgets. Punctual team player familiar with food safety procedures and practices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Team Member

Copper Branch
Mississauga, Ontario
08.2022 - Current
  • Performed store opening and closing procedures as directed by management team.
  • Answered customer questions regarding product features, pricing, availability.
  • Operated cash register accurately and efficiently.
  • Worked collaboratively with crew members to ensure efficient completion of tasks.
  • Provided excellent customer service at all times.
  • Greeted customers in a friendly manner upon entering the store.
  • Resolved conflict according to company protocols.

Staff Member

Bukhara grill
Brampton, ON
05.2022 - Current
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Front Desk

Hotel Brihaspati
Kathmandu
02.2021 - 01.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Collected room deposits, fees and payments.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.


School Teacher

Kathmandu National School
Kathmandu
01.2019 - 01.2020
  • Provided warm, supportive environment for developing academic, social and emotional growth.
  • Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.

Education

Business Administration Diploma - Business

St Lawrence College
Scarborough, On
08-2024

High School Diploma -

Little Angels College
Kathmandu
05.2020

Skills

  • Good Listening Skills
  • Customer Loyalty
  • Responding to Difficult Customers
  • Calm and Professional Under Pressure
  • Warm and Friendly
  • Hospitality Service
  • Team Player
  • Customer Service and Rapport
  • Salesmanship

Certification

  • Licensed Barista - 02-2022 to 03-2022

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Nepali
Native/ Bilingual

References

References available upon request.

Timeline

Crew Team Member

Copper Branch
08.2022 - Current

Staff Member

Bukhara grill
05.2022 - Current

Front Desk

Hotel Brihaspati
02.2021 - 01.2022

School Teacher

Kathmandu National School
01.2019 - 01.2020

Business Administration Diploma - Business

St Lawrence College

High School Diploma -

Little Angels College

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Shreya Parajuli