SHREYA JOSHI
Bengaluru
Summary
Senior Solutions Analyst / Business Analyst specializing in Insurance Billing and Policy Administration. Expertise in leading agile teams and delivering comprehensive solutions from inception to execution. Demonstrated success in client engagement, requirement analysis, and system upgrades, achieving high stakeholder satisfaction and operational efficiency. Strong background in business analysis, quality assurance, UAT, and defect management for complex enterprise applications.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Vitech Systems Group, Canada
04.2023 - Current
- Senior Solutions Analyst (Business Analyst) with strong expertise in Insurance Billing and Policy Administration, currently serving as Solution Lead / Product Owner, leading an agile pod and driving end-to-end solution delivery.
- Played a key role during the Velocity Upgrade and go-live, leading product demos, facilitating client sessions, explaining system changes, proposing solutions, and resolving client issues to ensure a smooth and successful go-live.
- Highly experienced in client-facing engagements, including requirement elicitation, impact analysis, solution design, and stakeholder management, with a proven ability to translate complex business needs into design specifications, user stories, and actionable solutions aligned with business objectives.
- Successfully resolved hotfixes, critical and high-priority production issues, and data fixes, coordinating with cross-functional teams to ensure timely resolution and system stability.
- Served as Scrum Master, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives, while improving team velocity and delivery predictability.
Senior Quality Analyst
Vitech Systems Asia
Hyderabad
07.2017 - 03.2023
- Brings 4+ years of experience in Quality Assurance and Test Analysis, with prior experience at Vitech Systems Pvt. Ltd., Hyderabad as a Senior Quality Analyst on V3 product testing.
- Extensive hands-on experience across Integration, Functional, Usability, Regression, Sanity, Smoke, System, and User Acceptance Testing (UAT).
- Strong understanding of SDLC, STLC, and BLC, with expertise in preparing test procedures, test cases, defect logs, bug scrubs, and defect reports, and interpreting functional and system requirement specifications.
- Actively supported UAT and release readiness by defining test scenarios, reviewing test cases, validating business outcomes, and supporting post go-live stabilization.
Education
Bachelor of Engineering - Computer Science and Engineering
Poojya Doddappa Appa College of Engineering
KalaburagiSkills
- Requirements analysis and solution design
- Cross-functional collaboration
- Process improvement and quality assurance
- Stakeholder engagement and agile methodologies
- Problem solving and critical thinking
- Team leadership
- Data analysis
Hobbies and Interests
- Dance
- Painting
- Playing Badminton and Table Tennis
Projects
Lincoln Financial Group
Languages
English
Full Professional
Hindi
Full Professional
KANNADA
Full Professional
Certification
Certified SAFe® 6 Product Owner/Product Manager
Timeline
Senior Business Analyst
Vitech Systems Group, Canada
04.2023 - Current
Senior Quality Analyst
Vitech Systems Asia
07.2017 - 03.2023
Bachelor of Engineering - Computer Science and Engineering
Poojya Doddappa Appa College of Engineering