Summary
Overview
Work History
Education
Skills
Timeline
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Shreya Dhar

Toronto,Ontario

Summary

Handled various positions and demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with managing diverse markets and proven talent in learning new products, services and processes quickly.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Shift Supervisor

Dairy Queen
Kitchener, Ontario
03.2022 - Current
  • Operate cash register and void transactions as needed while following company cash handling policies and procedures, and maintain proper security of cash at all times
  • Implement product rotation based on product code dates in warehouse
  • Order product and participates in physical inventory counts as required
  • Resolve customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
  • Monitor compliance with safety guidelines, build awareness about safety, and report any safety concerns to management
  • Greet customers, initiate and complete customer transactions quickly and accurately
  • Prepare products quickly and accurately, while following all preparation, health and safety standards and guidelines
  • Work as a team member to assure constant and consistent quality, service, cleanliness and value to each customer.

Claims Associate

Walmart
Toronto, Canada
11.2021 - 02.2022
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures
  • Followed up with customers on unresolved issues
  • Worked productively in fast-moving work environment to process large volumes of claims
  • Communicated effectively with staff members of operations, Receiving and Merchandising.
  • Evaluated and settled complex insurance claims in strict timeframes.

Shipments Clerk

Chit Chats
Markham, Ontario
08.2021 - 10.2021
  • Offer consultative service, answer questions and make product and service recommendations
  • Process shipments meticulously including scanning, sorting and loading onto skids
  • Maintain incoming and outgoing client returns.

Assistant Sales Manager

Aditya Birla Capital
  • Manage sales operations and oversee customer experience
  • Supervise and train staff to increase product fluency
  • Manage and prioritize our partners' schedules to ensure that their time is focused on critical, strategic issues
  • Ensure and maintain confidentiality of all communications and documentations.

Recruitment and Business Development Intern

01.2019
  • UrbanClap ( Recruitment and Business Development Executive), ,
  • Hired, Trained and On-boarded new employees and provided initial support that expedited company operations
  • Updated 100+ employee records and job assignments daily
  • Assisted employees with their benefits and resolved payroll issues.

Education

Strategic Global Business Management

Conestoga College
03.2021 - Current

BBA - Human Resource Management

Punjab University
Chandigarh
06.2016 - 03.2019

Skills

Public Speakingundefined

Timeline

Shift Supervisor

Dairy Queen
03.2022 - Current

Claims Associate

Walmart
11.2021 - 02.2022

Shipments Clerk

Chit Chats
08.2021 - 10.2021

Strategic Global Business Management

Conestoga College
03.2021 - Current

Recruitment and Business Development Intern

01.2019

BBA - Human Resource Management

Punjab University
06.2016 - 03.2019

Assistant Sales Manager

Aditya Birla Capital

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Shreya Dhar