Shrey Patel
Brampton
Overview
7
7
years of professional experience
Work History
Inventory Control Clerk
Gordon Food Service
05.2022 - Current
- Used equipment like forklifts and pallet jacks to move inventory.
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Built strong vendor relationships for timely goods and materials deliveries.
Line Chef
Grind Hamburger
01.2020 - 04.2022
- Demonstrated versatility by efficiently working across various stations within the kitchen as needed.
- Maintained a safe and sanitary work environment by following strict food handling guidelines and regular cleaning schedules.
- Expedited customer orders with prompt and accurate plate assembly, ensuring top-notch presentation standards.
- Ensured consistent high-quality dishes by adhering to standardized recipes and strict quality control measures.
- Developed strong multitasking abilities, managing multiple orders simultaneously while maintaining attention to detail.
- Operated fryer and cooked meats on grill.
- Collaborated with fellow chefs to create innovative menu items, contributing to a diverse and unique dining experience.
Drive-Thru Team Member
Tim Hortons
09.2018 - 12.2019
- Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
- Promoted upselling opportunities to increase overall revenue while catering to customer needs.
- Participated in team meetings and training sessions to stay current on best practices for providing exceptional service in the drive-thru environment.
- Maintained clear communication with kitchen staff to guarantee accurate order fulfillment within established timeframes.
- Enhanced customer satisfaction by providing efficient and friendly service at the drive-thru window.
- Managed high-pressure situations during peak hours, maintaining composure and professionalism in handling challenging exchanges.
- Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
Education
Post-Degree Certificate - Business Accounting
Sheridan College Institute of Technology And Advanced Learning
Brampton08.2020
Skills
- Customer engagement
- Food preparation
- Hygiene practices
- Food safety awareness
- Complaint handling
- Order accuracy
- Company policies
- Cash handling expertise
- Positive attitude
- Teamwork
- Customer service
References
References available upon request
Timeline
Inventory Control Clerk
Gordon Food Service
05.2022 - Current
Line Chef
Grind Hamburger
01.2020 - 04.2022
Drive-Thru Team Member
Tim Hortons
09.2018 - 12.2019
Post-Degree Certificate - Business Accounting
Sheridan College Institute of Technology And Advanced Learning