Shrey Desai
Windsor,Canada
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Package Handler
Peak Processing Solutions
04.2024 - 11.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Contributed to increased productivity by working effectively in high-pressure situations.
Team Member
Reliance Smart - Grocery Store
05.2023 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Shift Supervisor
Burger King
04.2022 - 03.2023
- Trained staff on customer service best practices for improved interactions.
- Facilitated team discussions to address challenges and implement changes.
- Established procedures for handling defective items to reduce waste.
- Conducted regular inventory checks to maintain stock levels.
- Trained new employees and delegated daily tasks and responsibilities.
- Developed training programs for new employees to enhance skills.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Diploma - Computer Systems Technician - Networking
St. Clair College
Windsor04-2025
Skills
- problem Solving
- Team collaboration
- Warehouse safety
- Package unloading
- Inventory management
- Customer Service
- POS Systems
- Time Management
- Multitasking
- Communication
Languages
English
Full Professional
Timeline
Package Handler
Peak Processing Solutions
04.2024 - 11.2024
Team Member
Reliance Smart - Grocery Store
05.2023 - 11.2023
Shift Supervisor
Burger King
04.2022 - 03.2023
Diploma - Computer Systems Technician - Networking
St. Clair College
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