SHREEYA SINGHANIA
Brampton,ON
Summary
Competent team player ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonalds
11.2023 - Current
- Operated cash register or POS system to receive payment by cash and credit or debit card.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed sales transactions to prevent long customer wait times.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Customer Service Representative
Wellwise by Shoppers
09.2021 - 12.2022
- Maintained up to date knowledge of products and services.
- Handled customer calls and responded to queries about services, product malfunctions, promotions, and billing.
- Worked to address all customer concerns in a timely and effective manner.
- Handled large volume of calls and also providing frontline support on a day-to-day basis with a sense of calm and good work ethic.
- Developed successful tactics to sell products and services to customers.
- Worked to understand the needs of each customer.
Sales Associate
SkyVu Solution
07.2019 - 05.2020
- Greeted customers in a friendly and helpful manner.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures and customer services.
- Handled sales transactions and returns in a timely manner.
- Aimed to keep customers satisfied and returning to SkyuVu.
Education
Diploma - Computer Engineering
St. Clair College of Applied Arts And Technology
Windsor, ON04.2019
Skills
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Verbal and Written Communication
- Understanding Customer Needs
- Flexible Schedule
- Problem Resolution
- Team Management
- Good Work Ethic
- Organizational Skills
Languages
English
Full Professional
Timeline
Crew Member
McDonalds
11.2023 - Current
Customer Service Representative
Wellwise by Shoppers
09.2021 - 12.2022
Sales Associate
SkyVu Solution
07.2019 - 05.2020
Diploma - Computer Engineering
St. Clair College of Applied Arts And Technology
Similar Profiles
March MiMarch Mi
Customer Service Cashier at McdonaldsCustomer Service Cashier at Mcdonalds
Chloe NesterChloe Nester
Crew Member at McDonaldsCrew Member at McDonalds
HANNAH FISCHERHANNAH FISCHER
Manager in Training at McDonaldsManager in Training at McDonalds
Alexis GarciaAlexis Garcia
Crew Member at McdonaldsCrew Member at Mcdonalds
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc