Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Availability
Languages
Timeline
Generic

Shreejal Shrestha

Mississauga,Ontario

Summary

Motivated and customer-oriented Sales Associate with a passion for delivering exceptional service and driving sales success. Proven ability to engage with customers, understand their needs, and recommend suitable products or services. Skilled in product knowledge, point-of-sale systems, and inventory management. Able to thrive in fast-paced retail environments and maintain a positive attitude under pressure. Excellent communication and interpersonal skills, enabling the establishment of strong customer relationships. Eager to contribute my enthusiasm and dedication to a dynamic sales team and provide an outstanding shopping experience for customers.

Overview

2
2
years of professional experience

Work History

Sales Associate

Bhatbhateni Supermarket
08.2022 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Manager

Big Mart
12.2021 - 07.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Education

Web Development & internet application -

Algonquin College
04.2025

Management - Computer and Economics

Samriddhi College
08.2021

Skills

  • Provide exceptional customer service by being attentive, friendly, and responsive to customer needs
  • Strong verbal and written communication skills to effectively interact with customers and colleagues
  • Thorough understanding of the products or services being sold, including features, benefits, and pricing
  • Proficiency in sales techniques such as upselling, cross-selling, and closing deals
  • Actively listen to customer inquiries and concerns to provide appropriate solutions and recommendations
  • Ability to address customer issues and resolve them efficiently and to the customer's satisfaction
  • Be flexible and adaptable in a fast-paced retail environment, adjusting to changing customer demands and sales goals

Roles And Responsibilities

 

  • Greet and assist customers in a friendly and helpful manner.
  • Provide product information, answer questions, and make recommendations.

 

  • Actively approach and engage with customers to promote products or services.
  • Achieve or exceed sales targets and quotas through effective selling techniques

 

  • Maintain a deep understanding of the products or services offered.
  • Stay informed about product features, benefits, and pricing.

 

  • Collaborate with coworkers and management to achieve team goals.
  • Communicate any customer feedback, product issues, or operational concerns to the appropriate personnel.

Availability

Wednesday, Thursday, Friday, Saturday, Sunday

Languages

English
Professional Working
Hindi
Professional Working
Nepali
Native or Bilingual

Timeline

Sales Associate

Bhatbhateni Supermarket
08.2022 - 08.2023

Sales Manager

Big Mart
12.2021 - 07.2022

Web Development & internet application -

Algonquin College

Management - Computer and Economics

Samriddhi College
Shreejal Shrestha