Shradha Verma
North York,ON
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Accounting/Administrative Assistant
Vitacare Medical Products
03.2023 - 03.2024
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Aided manager in examining company finances to develop strategies in reducing costs and maximizing revenues.
- Assisted in month-end closing procedures, contributing to accurate financial reporting for stakeholders.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Handled day-to-day shipping and receiving.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
Administrative Assistant (Contract)
Tdot Immigration
10.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff, responding to emails and greeting visitors.
- Built strong relationships with clients, offering compassionate support during challenging immigration situations.
- Increased accuracy in document preparation through meticulous attention to detail in proofreading forms and supporting materials.
- Collaborated with individuals and families to evaluate applications and determine eligibility for permanent residency and citizenship.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Administrative Assistant
VPC Group
06.2020 - 10.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Tracked orders and notified customers of status or potential delays.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Night Fulfillment Associate
Walmart
07.2018 - 12.2019
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Ensure proper merchandise presentation is maintained in accordance with company standards.
- Ensured daily sales goals were met by mentoring and coaching other team members.
Education
Diploma - Business
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON01.2020
High School Diploma -
Kasauli International Public School
Himachal Pradesh, India2017
Skills
Credit and collections
PSI system proficiency
Inventory Management
Bank Reconciliation
Microsoft suite expertise
Administrative and Office Support
Customer Service
Workflow Optimization
Quality Assurance
Logistics Coordination
Shipping and receiving
Documentation and Recordkeeping
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Accounting/Administrative Assistant
Vitacare Medical Products
03.2023 - 03.2024
Administrative Assistant (Contract)
Tdot Immigration
10.2022 - 01.2023
Administrative Assistant
VPC Group
06.2020 - 10.2022
Night Fulfillment Associate
Walmart
07.2018 - 12.2019
Diploma - Business
Cambrian College of Applied Arts And Technology
High School Diploma -
Kasauli International Public School
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