Shopnil Islam
Charlottetown,PE
Summary
Organized and dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
6
6
years of professional experience
Work History
Grocery Clerk
Atlantic Superstore
Charlottetown, PEI
10.2022 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Recommended products to customers to drive sales.
- Assisted customers by finding items quickly to boost store satisfaction rates
Customer Service Representative
Rajmohal Real Estate Ltd
Dhaka, N/A
01.2019 - 07.2022
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Maintained up-to-date knowledge of product and service changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Improved overall efficiency20% by anticipating needs and providing outstanding support
Digital Marketing Officer
Rajmohal Real Estate Ltd
Dhaka, N/A
01.2020 - 01.2022
- Learned about operations of accounts of company's
- Coordinated communications between multiple departments
- Maintained digital marketing staff job results by counseling and disciplining employees.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Created content strategies for digital media
Education
Diploma - Business Administration
Holland College
Charlottetown, PE04.2024
Skills
- Excellent Communication
- Skilled at working as Team
- Shrinkage Prevention
- Cardboard Recycling
- Shelf Organizing
- Safety Standards
- Microsoft Office
- Solving Problems
- Operating Pallet Jack
- Operational Efficiency
- Adobe Creative Suite
Timeline
Grocery Clerk
Atlantic Superstore
10.2022 - Current
Digital Marketing Officer
Rajmohal Real Estate Ltd
01.2020 - 01.2022
Customer Service Representative
Rajmohal Real Estate Ltd
01.2019 - 07.2022
Diploma - Business Administration
Holland College
Availability
- Saturday ,Sunday-; All Day
- Monday-Thursday-; 5-10pm
- Friday -; All Day
References
Available Upon request
Availability
- Saturday ,Sunday-; All Day
- Monday-Thursday-; 5-10pm
- Friday -; All Day
References
Available Upon request
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