Open To Work
SHONTELLE LEWIS-CAMPBELL
HR Professional
Stoney Creek,ON
Work Preference
Summary
Human Resources professional supporting employee relations, recruitment, compliance, and HR operations across the employee lifecycle. Partners with leaders and cross-functional teams to manage onboarding, offboarding, leaves, compensation, HRIS data, and policy updates with accuracy, confidentiality, and sound judgment.
Overview
1
1
Certification
Work History
Human Resources Advisor
QUARK EXPEDITIONS
Toronto, Ontario
2023 - 2026
- Partnered with vice president of human resources and executive leadership to support daily hr operations across employee relations, recruitment, compliance, performance management, leaves, compensation, and organizational policies.
- Supported employee relations matters, addressing workplace concerns, disputes, and investigations, while escalating complex issues to hr leadership for resolution.
- Worked with management on employee-related decisions and provided hr support throughout recruitment, onboarding, employment, and termination stages.
- Handled employee onboarding and offboarding, completing required documentation, communications, system updates, and organizational requirements accurately and on time.
- Prepared and maintained employment contracts, employee correspondence, termination documents, and other confidential hr records.
- Administered employee leaves, including short-term disability, long-term disability, and other leaves of absence, while tracking documentation and communication throughout the process.
- Helped develop, review, and maintain hr policies and procedures so they stayed current with organizational requirements and employment legislation.
- Supported compliance with employment standards, workplace policies, and hr documentation requirements.
- Assisted with performance management by supporting leaders in goal-setting and facilitating employee development initiatives.
- Maintained and reconciled employee and hr data to keep systems and reporting accurate.
- Supported talent acquisition with headcount planning, benchmarking data, recruitment activities, and workforce reporting.
- Supported workplace health and safety initiatives and participated in company social committee efforts that improved employee engagement and workplace culture.
- Maintained strict confidentiality when managing sensitive employee compensation, performance, and employment information.
Project Coordinator
THE BEDFORD TRANSEARCH GROUP
Burlington, Ontario
2022 - 2023
- Supported senior leadership, external consultants, and Talent Acquisition professionals within a leading executive search and talent strategy organization.
- Maintained HRIS and employee-related information to support data integrity, confidentiality, and compliance.
- Supported Talent Acquisition activities including candidate sourcing, interview coordination, background and reference checks, and candidate communications.
- Drafted and maintained job descriptions and recruitment documentation.
- Managed vacation and time-off requests and maintained accurate records.
- Supported external consultants and internal employees across multiple concurrent projects, ensuring deadlines and deliverables were met.
- Prepared client contracts, proposals, and related documentation while maintaining confidentiality and accuracy.
- Managed multiple projects and priorities in a fast-paced professional services environment.
- Maintained accurate databases and records using Contact Manager and Clockwork.
Talent Acquisition Coordinator
IPEX BY ALIAXIS
Burlington, Ontario
2021 - 2022
- Provided centralized HR and Talent Acquisition support to Talent Acquisition Managers, recruiters, and Human Resources Business Partners across Canada and the United States.
- Supported 5 Talent Acquisition Managers and 4 high-volume recruiters with recruitment administration and employee lifecycle activities, ensuring streamlined processes and timely hiring.
- Developed and updated job descriptions, offer letter templates, recruitment communications, and HR documentation.
- Prepared employment offer letters and distributed pre- and post-employment documentation.
- Coordinated background and reference checks while maintaining comprehensive candidate documentation to uphold compliance and data integrity.
- Supported candidates throughout the onboarding process, including documentation, training coordination, and pre-employment requirements.
- Conducted full-cycle recruitment for the Canadian and U.S. co-op programs, from job posting through onboarding.
- Coordinated interviews and maintained communication with candidates, hiring managers, and HR stakeholders.
- Posted positions across multiple job boards and facilitated recruitment campaigns to attract diverse talent and increase the applicant pool.
- Coordinated pre-employment screening requirements, including physical, drug, and alcohol testing for applicable U.S.. positions.
- Created onboarding agendas and resources for new Talent Acquisition employees.
- Created and maintained Talent Acquisition and agency policies, guides, templates, and procedures.
- Maintained accurate HR and recruitment data while supporting information integrity and compliance.
- Managed Talent Acquisition invoices and budget-related activities.
Sales Support Coordinator OfficeTeam Perm
ROBERT HALF
Burlington, Ontario
2019 - 2020
- Provided operational, client, candidate, and recruitment support within a high-volume staffing environment.
- Supported staffing managers and a Division Director with recruitment operations, client relations, candidate communications, and administrative activities.
- Communicated regularly with candidates and clients to resolve issues, answer questions, and support a positive recruitment experience.
- Supported recruitment activities including job postings, candidate information management, scheduling, and correspondence.
- Drafted employment-related correspondence and client/candidate contracts.
- Maintained confidential candidate and client information using Salesforce.
- Managed calendars, interviews, meetings, and recruitment-related appointments.
- Prepared reports and maintained accurate sales and operational data for leadership.
- Supported team performance tracking and reporting.
Office Coordinator / Executive Assistant
LOOPSTRA NIXON LLP
Toronto, Ontario
2016 - 2018
- Provided confidential administrative and operational support to employees, Managing Partners, and the Board of Directors within a professional services environment.
- Managed confidential documentation and sensitive information with a high degree of discretion.
- Coordinated meetings, calendars, documentation, and communications for senior leadership and the Board of Directors.
- Prepared meeting materials, recorded minutes, and coordinated follow-up activities.
- Worked cross-functionally with multiple departments to support operational requirements.
- Supported employee and office needs in a fast-paced, deadline-driven environment.
- Managed office resources, vendors, supplies, and administrative processes.
Executive Assistant / Office Manager
CANADIAN PUBLISHERS INC. FIRESAFE COMMUNICATIONS INC.
Toronto, Ontario
2014 - 2016
- Managed day-to-day office operations while providing direct support to senior leadership and employees.
- Interviewed and hired employees in partnership with company leadership.
- Managed an office of 13+ employees, including in-office and remote staff.
- Built and maintained effective relationships with employees, leadership, clients, suppliers, and external stakeholders.
- Administered weekly payroll and monthly bonus calculations for internal and external staff.
- Drafted, reviewed, and maintained contracts for new and existing employees/clients.
- Maintained confidential employee and client records.
- Supported employee and operational issues and served as a key point of contact for staff.
- Coordinated administrative processes across multiple functions and locations.
Education
Bachelor of Arts - Psychology
Brock University
St. Catharines, ONGeneral Arts and Science Certificate -
Niagara College
Niagara-on-the-Lake, Niagara Falls, ONSkills
- Recruitment & Talent Acquisition
- Employee Lifecycle Management
- Onboarding & Offboarding
- Performance Management & SMART Goals
- HR Policy Development & Administration
- HR compliance
- Leave & Disability Administration
- Compensation administration
- HRIS management
- HR Reporting & Data Reconciliation
- Employee Relations & Conflict Resolution
- Workplace Health & Safety
- Employee Development Initiatives
- Contract management
- Confidentiality management
- Cross-functional collaboration
- HR software proficiency
Certification
- CHRP Designation — In Progress
- Advanced Human Resources Management Certificate, Toronto Metropolitan University, Toronto, ON
Timeline
Human Resources Advisor
QUARK EXPEDITIONS
2023 - 2026
Project Coordinator
THE BEDFORD TRANSEARCH GROUP
2022 - 2023
Talent Acquisition Coordinator
IPEX BY ALIAXIS
2021 - 2022
Sales Support Coordinator OfficeTeam Perm
ROBERT HALF
2019 - 2020
Office Coordinator / Executive Assistant
LOOPSTRA NIXON LLP
2016 - 2018
Executive Assistant / Office Manager
CANADIAN PUBLISHERS INC. FIRESAFE COMMUNICATIONS INC.
2014 - 2016
Bachelor of Arts - Psychology
Brock University
General Arts and Science Certificate -
Niagara College