Shonik Dhamija
Edmonton
Summary
Accomplished Office Manager with a proven track record at Elite Real Estate Investments Inc., enhancing team productivity and customer satisfaction. Skilled in office administration and customer service, adept at document management and account reconciliation. Successfully managed costs and motivated staff, significantly improving operational efficiency and service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Elite Real Estate Investments Inc.
06.2022 - 01.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Manager
Boss Liquor
01.2019 - 05.2022
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Grand MacEwan University
Edmonton AB01-2019
Skills
- Office management
- Customer service
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Administrative support
- Bookkeeping
- Document management
- Account reconciliation
Certification
- Fundamentals of Real Estate
- Practice of Commercial Real Estate
Languages
English
Full Professional
Timeline
Office Manager
Elite Real Estate Investments Inc.
06.2022 - 01.2025
Manager
Boss Liquor
01.2019 - 05.2022
- Fundamentals of Real Estate
- Practice of Commercial Real Estate
High School Diploma -
Grand MacEwan University
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