Shon Martin
Corona
Summary
Professional with over 12 years of experience in maintaining mortgage broker TPO portals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Broker Desk Specialist
Hometown Equity Mortgage dba theLender
12.2024 - 02.2025
- Processed and verified broker applications ensuring accuracy and completeness
- Verified broker licenses for QM and Non-QM loans
- Manage broker and branch set up in TPO for user access
- Reviewed and analyzed data to identify discrepancies or errors, taking corrective actions as necessary
- Maintained a high level of attention to detail while entering data into the system
- Performed quality checks on processed documents to ensure compliance with company standards
- Managed a large volume of documents within tight deadlines, consistently meeting productivity targets
- Utilized software tools (SmartSheets) and systems to facilitate efficient document processing workflows
Senior Broker Risk Analyst
LUTHER BURBANK SAVINGS
01.2012 - 04.2024
- Process broker approval packages and review data for completeness
- Research and perform due diligence to validate information presented
- Partner with operations staff to ensure expedient process of file flow
- Maintain TPO by providing company and branch set up and user access
- Accurately input broker data into verification software
- Train new Account Executives on broker approval process
- Maintain positive relationship with internal partners and brokers
- Collaborate with project managers to align system capabilities with business requirements
- Assist with troubleshooting issues and inquiries
- Issue timely approval or decline letters to brokers as applicable
- Provide ongoing monitoring of broker data and licensing
- Maintain broker files and all required documentation per record retention requirements
- Conduct quarterly updates of broker compensation data
- Assist in gathering documents for yearly audits
- Adhere to all applicable compliance regulations, including BSA, BPA and Right to Financial Privacy
Loss Mitigation Specialist/Underwriter
Kinecta Federal Credit Union
01.2010 - 05.2011
- Manually underwrite loan modifications for 1st and 2nd TD
- Conduct income, credit, risk and SVA analysis
- Utilize online tools to determine validity of documentation submitted
- Make recommendations and assist customers to resolve delinquent status
- Offer and approve term extensions, calculate amortization, order title and notes, prepare and mail loan docs, submit notarized docs for recording
Account Clerk/Administrative Assistant
Swami International
10.2007 - 10.2008
- Provide clerical assistance to Marketing Director, VP and President; correspondence, memos, legals and reports
- Process rental applications, run credit reports and verify employment
- Collect/post monthly rents and prepare bank deposits, monitor past due accounts
- Answer, schedule and dispatch maintenance calls
- Serve as relief receptionist
Loan Processor/Underwriter
All Nations Realty & Mortgage
01.2005 - 01.2007
- Underwrite loans in accordance to guidelines and procedures
- Analyze credit, income, assets and appraisals prior to final approval
- Work closely with internal and external customers to ensure smooth loan transaction and conditions are cleared within designated time frame
- Open escrow, order appraisals, order title and insurance and assist with funding deadlines
- Verify accuracy and completeness of supporting documentation and collateral quality
Accounts Receivable Clerk
Los Angeles County Bar Assn
01.2002 - 01.2005
- Balance daily cash, check and credit card deposits
- Download and process internet and mail transactions
- Research credit card discrepancies/disputes, perform collection efforts
Member Service Assistant/Relief Receptionist
Los Angeles County Bar Assn
01.1998 - 01.2002
- Manned call center phones (75+ calls a day)
- Process client requests and input new member data (10900kpm)
- Staff on-site registration booths
- Document/report creation, faxing, copying, filing
- Receive, screen and direct incoming calls, distribute and prepare mail
- Receive visitors to department and handle or direct their inquiries
Education
Associate's degree - Accounting/Business Admin
Los Angeles Harbor College
Wilmington, CA01.2012
Skills
Time management
Organizational skills
Data Entry
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Broker Desk Specialist
Hometown Equity Mortgage dba theLender
12.2024 - 02.2025
Senior Broker Risk Analyst
LUTHER BURBANK SAVINGS
01.2012 - 04.2024
Loss Mitigation Specialist/Underwriter
Kinecta Federal Credit Union
01.2010 - 05.2011
Account Clerk/Administrative Assistant
Swami International
10.2007 - 10.2008
Loan Processor/Underwriter
All Nations Realty & Mortgage
01.2005 - 01.2007
Accounts Receivable Clerk
Los Angeles County Bar Assn
01.2002 - 01.2005
Member Service Assistant/Relief Receptionist
Los Angeles County Bar Assn
01.1998 - 01.2002
Associate's degree - Accounting/Business Admin
Los Angeles Harbor College
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