Shohreh Asadi
Summary
Energetic, motivated and friendly retail sales professional with successful background in furniture sales and committed to strengthening customer experience through individualized service and professionalism. Very resourceful individual great in multitasking and an effective problem solver. Comfortable collaborating in team environments. Recognized for Positive attitude and ability to think fast.
Overview
11
11
years of professional experience
Work History
Sales Associate
Nordstrom
11.2021 - 11.2022
- Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
- Handled returns and exchanges professionally, resolving customer concerns promptly and courteously.
- Performed daily opening and closing duties, ensuring that the sales floor was ready for business each day.
- Assisted in inventory management, accurately tracking stock levels and reporting discrepancies to supervisors.
- Participated in special promotions or events to drive sales goals, collaborating effectively with other departments as necessary.
- Resolved technical issues with Point of Sale equipment swiftly, minimizing disruptions to the checkout process for customers.
Retail Sales Associate
Adidas Store
05.2017 - 06.2019
- Provided strong service to customers, increasing customer loyalty 60%
- Directly worked with 20-30 customers per shift to build relationships and increase customer satisfaction
- Maintain customer satisfaction through superior service
- Determine customers needs and wants and suggest and display these items.
- Informed customers of current store promotions to encourage additional sales purchases.
- Opened and closed store independently and prepared nightly bank drop for manager
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Used POS system to process sales, returns, online orders and gift card activations
- Folded and arranged merchandise in attractive displays to drive sales
Examination Management and Invigilator
McGill University -Faculty of Management
09.2013 - 02.2017
- Secured testing materials and maintained confidentiality of all details.
- Assisting with setting up examination venues by laying out stationary, equipment and examination papers in accordance with outlined procedures.
- Collecting and collating 1000 scripts at end of examination in accordance with strict procedures.
- Assisting with preparation of 500 script envelopes.
Early Childhood Educator
Andishe O Bayan Institution
12.2011 - 01.2013
- Helped new preschool children get used to classes by giving one-on-one support.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Communicated with parents and other staff about student progress.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Organized and supervised large and small group activities.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Education
Certificate - Advanced Certificate of Proficiency in English
McGill University
Montreal, QCCertificate - ESL Advanced Speaking And Listening Communication
St.patric 's Adult School
Ottawa, ONBachelor of Arts - English Literature
Bahonar University of Kerman
Kerman, IranSkills
Self-motivated professional
Computer skills
Strong Teamwork Abilities
Responsible
Cultural awareness
Interpersonal Communication
Interpersonal Communication
Effective Problem Solver
Timeline
Sales Associate
Nordstrom
11.2021 - 11.2022
Retail Sales Associate
Adidas Store
05.2017 - 06.2019
Examination Management and Invigilator
McGill University -Faculty of Management
09.2013 - 02.2017
Early Childhood Educator
Andishe O Bayan Institution
12.2011 - 01.2013
Certificate - Advanced Certificate of Proficiency in English
McGill University
Certificate - ESL Advanced Speaking And Listening Communication
St.patric 's Adult School
Bachelor of Arts - English Literature
Bahonar University of Kerman