Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Shohreh Asadi

Summary

Energetic, motivated and friendly retail sales professional with successful background in furniture sales and committed to strengthening customer experience through individualized service and professionalism. Very resourceful individual great in multitasking and an effective problem solver. Comfortable collaborating in team environments. Recognized for Positive attitude and ability to think fast.

Overview

11
11
years of professional experience

Work History

Sales Associate

Nordstrom
11.2021 - 11.2022
  • Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
  • Handled returns and exchanges professionally, resolving customer concerns promptly and courteously.
  • Performed daily opening and closing duties, ensuring that the sales floor was ready for business each day.
  • Assisted in inventory management, accurately tracking stock levels and reporting discrepancies to supervisors.
  • Participated in special promotions or events to drive sales goals, collaborating effectively with other departments as necessary.
  • Resolved technical issues with Point of Sale equipment swiftly, minimizing disruptions to the checkout process for customers.

Retail Sales Associate

Adidas Store
05.2017 - 06.2019
  • Provided strong service to customers, increasing customer loyalty 60%
  • Directly worked with 20-30 customers per shift to build relationships and increase customer satisfaction
  • Maintain customer satisfaction through superior service
  • Determine customers needs and wants and suggest and display these items.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Opened and closed store independently and prepared nightly bank drop for manager
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Used POS system to process sales, returns, online orders and gift card activations
  • Folded and arranged merchandise in attractive displays to drive sales

Examination Management and Invigilator

McGill University -Faculty of Management
09.2013 - 02.2017
  • Secured testing materials and maintained confidentiality of all details.
  • Assisting with setting up examination venues by laying out stationary, equipment and examination papers in accordance with outlined procedures.
  • Collecting and collating 1000 scripts at end of examination in accordance with strict procedures.
  • Assisting with preparation of 500 script envelopes.

Early Childhood Educator

Andishe O Bayan Institution
12.2011 - 01.2013
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Communicated with parents and other staff about student progress.
  • Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Organized and supervised large and small group activities.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.

Education

Certificate - Advanced Certificate of Proficiency in English

McGill University
Montreal, QC

Certificate - ESL Advanced Speaking And Listening Communication

St.patric 's Adult School
Ottawa, ON

Bachelor of Arts - English Literature

Bahonar University of Kerman
Kerman, Iran

Skills

Self-motivated professional

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Timeline

Sales Associate

Nordstrom
11.2021 - 11.2022

Retail Sales Associate

Adidas Store
05.2017 - 06.2019

Examination Management and Invigilator

McGill University -Faculty of Management
09.2013 - 02.2017

Early Childhood Educator

Andishe O Bayan Institution
12.2011 - 01.2013

Certificate - Advanced Certificate of Proficiency in English

McGill University

Certificate - ESL Advanced Speaking And Listening Communication

St.patric 's Adult School

Bachelor of Arts - English Literature

Bahonar University of Kerman

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Shohreh Asadi