Consistently maintained top sales status through strategic approaches.
Leveraged product expertise to improve client interactions and satisfaction.
Owner/Operator
Esso Gas Station
10.2014 - 03.2017
Operated multiple sites to enhance operational efficiency.
Increased company revenue through strategic initiatives.
Directed operational strategies to enhance customer satisfaction and drive revenue growth.
Implemented cost-saving initiatives while maintaining high-quality service standards.
Managed staffing and training programs to optimize team performance and efficiency.
Oversaw inventory management processes ensuring product availability and minimizing waste.
General Manager
Pilot Flying J
10.2011 - 09.2014
Directed operational strategies to enhance customer satisfaction and drive revenue growth.
Implemented cost-saving initiatives while maintaining high-quality service standards.
Managed staffing and training programs to optimize team performance and efficiency.
Oversaw inventory management processes ensuring product availability and minimizing waste.
Owner/Operator
FAS GAS PLUS
01.2005 - 01.2011
Managing store
Operated multiple sites to enhance operational efficiency.
Increased company revenue through strategic initiatives.
Directed operational strategies to enhance customer satisfaction and drive revenue growth.
Implemented cost-saving initiatives while maintaining high-quality service standards.
Managed staffing and training programs to optimize team performance and efficiency.
Oversaw inventory management processes ensuring product availability and minimizing waste.
Education
Bachelor of Arts - Political Science
Dhaka University
Dhaka
01.1989
Skills
Management and leadership skills
Account management expertise
Sales and revenue generation
Inventory management proficiency
Salesforce knowledge
Team and employee management
Store management experience
Sales strategy and execution
Retail management expertise
Merchandising techniques
Upselling capabilities
Customer retail sales experience
Recruiting and talent acquisition
Purchasing and procurement skills
Marketing acumen
Strong communication abilities
Pricing strategy development
Administrative and operational support
Business growth initiatives
Management
Sales Management
Certification
Standard First Aid and CPR
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Awards
Sales person of the year 2021, January 2022, Best sales person of the year, 2021 & 2023, Nation wide.