Shneeka Folkes
Erin
Summary
Dynamic and detail-oriented Hairstylist with a proven track record at J & D Hair Salon, enhancing client satisfaction through personalized services and creativity. Excelled in a fast-paced environment, demonstrating leadership and problem-solving skills. Skilled in both customer service and technical hairstyling techniques, successfully building a loyal clientele and improving service efficiency.
Overview
8
8
years of professional experience
Work History
Hairstylist
J & D Hair Salon
07.2022 - 08.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Hairstylist
Braids & Barber
12.2017 - 03.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
- Answered phone calls and emails to schedule client appointments.
General Laborer
ATS Healthcare
05.2016 - 09.2017
- Pick orders according to pick sheets and maintain quick pace
- Track all merchandise movements and keep logs updated
- Assisted with warehouse tasks, including inventory management and order picking, for smooth distribution operations.
- Expedited order fulfillment, ensuring accurate container sorting for streamlined order picking processes.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Education
High School Diploma -
Clan Clarthy High School
Kingston, Jamaica 06-2005
Skills
- Quick learner
- Teamwork
- Communication
- Leadership
- Critical Thinking
- Problem Solving
- Creativity
- Detail-orientated
Timeline
Hairstylist
J & D Hair Salon
07.2022 - 08.2024
Hairstylist
Braids & Barber
12.2017 - 03.2020
General Laborer
ATS Healthcare
05.2016 - 09.2017
High School Diploma -
Clan Clarthy High School