Shkurte Berisha Bllaca

• Streamlined the loan application process for clients by effectively communicating requirements and providing guidance.
• Educated clients on various mortgage products, empowering them to make informed decisions about their financial futures.
• Conducted comprehensive risk assessments for each borrower, mitigating potential losses for the organization.
• Achieved successful loan closures by diligently managing client relationships throughout the entire application process.
• Negotiated favorable terms for both new loans and refinancing options to better serve clients'' needs and improve overall profitability.

The work of Youth Center-Gjilan is based on transparency and accountability.
We provided documentation related to the organization, projects, activities, financial records, meeting documents
of the board and assembly are stored and archived.
subordinates of organization prepare regular reports on projects, activities and finances of Youth Center Gjilan
Shared with the members of the assembly as well as the management board.
Reported on an annual basis, but also upon special request from the board or assembly.
Approached in managing its resources
provided regular budget from local and international donors.
Monitored the use of financial resources to ensure the correct processing of
donations and grants earned. While the management of the funds
Planned the annual operating plan of the organization,
Acted in accordance with all laws and regulations
applicable in Kosovo.
Demonstrated special focus on meeting obligations its legal and be as transparent as possible in its work towards the institution.

Managed and developed the relationship with customers through remote channels
Provided information and assistance on banking products and services and on the use of our digital internet channels and mobile apps.
Identified customer needs and seize new business opportunities by collaborating with colleagues to ensure excellent service.
Be engaged in advancing and sustaining a unique, inclusive culture that reflects UniCredit diversity agenda, and creates an extraordinary employee experience
Collaborated with team members in contributing to the success of the team and organization
Acted as a brand champion both internally and externally
Contributed to a positive work environment by aligning to UniCredit Model, Brand and Culture by participating fully as a member of the team