Shkeisha Gervais
Edmonton,AB
Summary
Reliable Cashier Trainer with 6 years of hands-on experience performing opening and closing functions, monitoring cashiers and maintaining checkout and display areas. Proficient in POS system operations paired with in-depth knowledge of retail shrink awareness and loss-prevention initiatives. Punctual and hardworking individual skillful in directing and prioritizing all store front-end activities in fast-paced, high-volume retail environment.
Overview
1
1
year of professional experience
Work History
Cashier Trainer
Shoppers Drug Mart
10.2023 - 02.2024
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Extra Foods
10.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree - Marketing And Consumer Studies
Saskatchewan Indian Institute of Technologies
Saskatoon, SK06.2017
High School Diploma -
Ernie Studer School
Loon Lake, SK06.2015
Skills
- Patience and Empathy
- Restocking Shelves
- Workplace Safety
- Cleanliness Maintenance
- Employee Motivation
- Customer Service
Languages
English
Native or Bilingual
Timeline
Cashier Trainer
Shoppers Drug Mart
10.2023 - 02.2024
Cashier
Extra Foods
10.2022 - 10.2023
No Degree - Marketing And Consumer Studies
Saskatchewan Indian Institute of Technologies
High School Diploma -
Ernie Studer School
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