SHIYUN LU
MARKHAM,Ontario
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
6
6
years of professional experience
Work History
Office Admin
Constant Home Comfort Hamilton
07.2023 - Current
- Streamlined administrative tasks for improved office efficiency and organization.
- Streamlined office operations by assisting with administrative tasks and maintaining organized workspaces.
- Streamlined office operations by implementing efficient administrative procedures and policies.
- Provided exceptional administrative support resulting in increased overall office productivity levels.
- Assisted in office administration and client communication to help manage auditors' workload.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
Social Media Manager
Brightview Build & Design
09.2022 - 04.2023
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased brand awareness by developing and implementing effective social media strategies.
- Collaborated with team members to develop creative campaigns for social media platforms.
Store Manager
TenRen's Tea
04.2018 - 04.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
GED -
Centennial College
Scarborough, ON06.2018
GED -
Centennial College
Scarborough, ON06.2017
Bachelor of Arts - English
Guangdong Ocean University
China， Guangdong06.2016
Skills
- Office administration knowledge
- Administrative and Office Support
- Innovative Office Administration
- Medical office administration
- Adobe Premiere Pro
- Video editing
- Creative content
- Color correction knowledge
- Content scheduling
- Social Media and Promotions
- Attention to Detail
- Positive Attitude
Languages
English
Professional Working
Mandarin
Full Professional
Cantonese
Native or Bilingual
Timeline
Office Admin
Constant Home Comfort Hamilton
07.2023 - Current
Social Media Manager
Brightview Build & Design
09.2022 - 04.2023
Store Manager
TenRen's Tea
04.2018 - 04.2020
GED -
Centennial College
GED -
Centennial College
Bachelor of Arts - English
Guangdong Ocean University
Similar Profiles
Frank KennyFrank Kenny
Install Technician at AAA Constant ComfortInstall Technician at AAA Constant Comfort
Amber DunlapAmber Dunlap
Registered Nurse at Constant Home CareRegistered Nurse at Constant Home Care
Errol TalobanErrol Taloban
Personal Support Worker (PSW) at Right At Home Home Care Hamilton EastPersonal Support Worker (PSW) at Right At Home Home Care Hamilton East