Summary
Overview
Work History
Education
Skills
Highlight Of Qualifications
Certification
Timeline
Generic

SHIWANI SHARMA

Brampton,ON

Summary

Resolute and meticulous healthcare professional with two years of experience in a reputable healthcare setting. Provided the best quality care to the patient through a good environment. I have done my postgraduate course in Healthcare Leadership. Looking for a full-time position as a personal support worker.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front-desk medical receptionist

Chinguacousy & sandalwood medical centre
Brampton, ON
09.2023 - 12.2023
  • Perform day-to-day administrative functions and general office duties, including word Processing, co-pays, filing faxing, answering phones and data entry
  • Answering incoming calls and transferring calls to the appropriate department
  • Welcome patients:determine the purpose of visit and direct them to the appropriate place
  • Schedule or reschedule appointments for patients whether in person or on the phone
  • Assist in checking in and checking out patients and scheduling for any type of testing or follow up
  • Collect co-pays or any other time payments due before services.

Personal Support Worker (part Time)

Peel Manor Long Term Care Centre
Brampton, ON
05.2022 - 12.2022
  • Assist persons with activities of daily living includes feeding, skin care, oral hygiene, lifts and transfers
  • Assist with medication and reminders
  • Plan and prepare meals
  • Spend time talking with clients
  • Assisting and satisfying the social and emotional need of clients
  • Treating the patients with diagnose of dementia.

Staff Nurse

Monga Nursing Home
India
01.2019 - 01.2020
  • Experience effectively assisting physician during surgery and other medical procedures
  • Achieve quality patient care and communicate well with patients as well as family
  • Experience providing nursing care to infants, children and adoloscents in a clinical setting
  • Registered new clients accurately by taking accurate information regarding their health status via phone and in person
  • Communicated with team members to ensure effective working relationships and a consistent workflow.

Education

Healthcare leadership postgraduate Diploma -

Sault College
01.2023

Bachelor of Science in Nursing -

Baba Farid College of Nursing
01.2019

Skills

  • Patient Relations
  • HIPAA Compliance
  • Appointment Management
  • Patient Registration
  • Medical Coding
  • Call Handling
  • Office Administration
  • Patient Scheduling
  • Documentation

Highlight Of Qualifications

  • Comprehensive knowledge of HIPAA and PHIPA regulations, ensuring compliance with privacy and security standards.
  • Proficient in Electronic Medical Record (EMR) systems, accurately recording and managing patient information.
  • Excellent time management and problem-solving skills with ability to prioritize and use initiative.
  • Good verbal and communication skills, facilitating effective interaction with healthcare professionals, patients and their families.
  • Team oriented, capable of working independently with minimum supervision.
  • Advanced Microsoft Windows and Microsoft Office: MS Word, MS Excel, MS Powerpoint and MS Outlook.
  • Adaptable and calm under pressure, managing challenging situations with professionalism and empathy.
  • Strong ability to build and maintain positive working relationships with others both internally and externally to achieve goals of the organization.

Certification

  • Standard CPR / AED

Timeline

Front-desk medical receptionist

Chinguacousy & sandalwood medical centre
09.2023 - 12.2023

Personal Support Worker (part Time)

Peel Manor Long Term Care Centre
05.2022 - 12.2022

Staff Nurse

Monga Nursing Home
01.2019 - 01.2020

Healthcare leadership postgraduate Diploma -

Sault College

Bachelor of Science in Nursing -

Baba Farid College of Nursing
  • Standard CPR / AED
SHIWANI SHARMA