SHIWANI SHARMA
Brampton,ON
Summary
Resolute and meticulous healthcare professional with two years of experience in a reputable healthcare setting. Provided the best quality care to the patient through a good environment. I have done my postgraduate course in Healthcare Leadership. Looking for a full-time position as a personal support worker.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front-desk medical receptionist
Chinguacousy & sandalwood medical centre
Brampton , ON
2023.09 - 2023.12
- Perform day-to-day administrative functions and general office duties, including word Processing, co-pays, filing faxing, answering phones and data entry
- Answering incoming calls and transferring calls to the appropriate department
- Welcome patients:determine the purpose of visit and direct them to the appropriate place
- Schedule or reschedule appointments for patients whether in person or on the phone
- Assist in checking in and checking out patients and scheduling for any type of testing or follow up
- Collect co-pays or any other time payments due before services.
Personal Support Worker (part Time)
Peel Manor Long Term Care Centre
Brampton , ON
2022.05 - 2022.12
- Assist persons with activities of daily living includes feeding, skin care, oral hygiene, lifts and transfers
- Assist with medication and reminders
- Plan and prepare meals
- Spend time talking with clients
- Assisting and satisfying the social and emotional need of clients
- Treating the patients with diagnose of dementia.
Staff Nurse
Monga Nursing Home
India
2019.01 - 2020.01
- Experience effectively assisting physician during surgery and other medical procedures
- Achieve quality patient care and communicate well with patients as well as family
- Experience providing nursing care to infants, children and adoloscents in a clinical setting
- Registered new clients accurately by taking accurate information regarding their health status via phone and in person
- Communicated with team members to ensure effective working relationships and a consistent workflow.
Education
Healthcare leadership postgraduate Diploma -
Sault College
01.2023
Bachelor of Science in Nursing -
Baba Farid College of Nursing
01.2019
Skills
- Patient Relations
- HIPAA Compliance
- Appointment Management
- Patient Registration
- Medical Coding
- Call Handling
- Office Administration
- Patient Scheduling
- Documentation
Highlight Of Qualifications
- Comprehensive knowledge of HIPAA and PHIPA regulations, ensuring compliance with privacy and security standards.
- Proficient in Electronic Medical Record (EMR) systems, accurately recording and managing patient information.
- Excellent time management and problem-solving skills with ability to prioritize and use initiative.
- Good verbal and communication skills, facilitating effective interaction with healthcare professionals, patients and their families.
- Team oriented, capable of working independently with minimum supervision.
- Advanced Microsoft Windows and Microsoft Office: MS Word, MS Excel, MS Powerpoint and MS Outlook.
- Adaptable and calm under pressure, managing challenging situations with professionalism and empathy.
- Strong ability to build and maintain positive working relationships with others both internally and externally to achieve goals of the organization.
Certification
- Standard CPR / AED
Timeline
Front-desk medical receptionist
Chinguacousy & sandalwood medical centre
2023.09 - 2023.12
Personal Support Worker (part Time)
Peel Manor Long Term Care Centre
2022.05 - 2022.12
Staff Nurse
Monga Nursing Home
2019.01 - 2020.01
Healthcare leadership postgraduate Diploma -
Sault College
Bachelor of Science in Nursing -
Baba Farid College of Nursing
- Standard CPR / AED
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