Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shivinder Chopra

Scarborough,ON

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Personable Senior Associate with 2 year background in retail and related positions. Proficient in use and troubleshooting of POS systems. Successful meeting goals through effective team coordination and proactive customer service.

Overview

2
2
years of professional experience

Work History

Senior Associate

Amazon
06.2023 - Current
  • Contributed to digital transformation initiatives, employing prescriptive and adaptive project management methods. Achieved over 98% installation capacity, positioning our site as the third-best performing Amazon site in North America. Demonstrated dedication to driving impactful change and operational excellence
  • Assisted in the decrease of the turnaround time between initial requests to delivery of key customer-centric business processes.
  • Gathered, documented, and prioritized business processes, requirements, and acceptance criteria, which were peer-reviewed and signed off by relevant stakeholders

Maintenance Technician

Hudson Bay Company, The Bay, Hudson Bay Center
10.2022 - 05.2023
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Machine Operator

Erie Meats
05.2022 - 10.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Education

High School Diploma -

Niagara College
Toronto, ON
12.2023

Skills

  • Proposal Writing
  • Training and mentoring
  • Performance monitoring
  • Project Management
  • MS Office
  • Computer Skills
  • Issue Resolution
  • Courteous and Professional

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Senior Associate

Amazon
06.2023 - Current

Maintenance Technician

Hudson Bay Company, The Bay, Hudson Bay Center
10.2022 - 05.2023

Machine Operator

Erie Meats
05.2022 - 10.2022

High School Diploma -

Niagara College

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Shivinder Chopra