Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shivika Chand

Sacramento

Summary

Dynamic Sales Associate with proven success at Prouds, adept at enhancing customer experiences and driving sales through exceptional service and rapport-building. Skilled in cash handling and problem-solving, I consistently exceed sales targets while maintaining a positive store environment. Committed to teamwork and delivering tailored product recommendations to meet customer needs.

Overview

1
1
year of professional experience

Work History

Sales Associate

Prouds
11.2024 - 03.2025
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Sales Associate

Health More Pharmacy
01.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Nakasi High School
Vishnu Dev Rd, Nakasi (Fiji)
10-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength

Languages

Hindi
Full Professional
English
Full Professional

Timeline

Sales Associate

Prouds
11.2024 - 03.2025

Sales Associate

Health More Pharmacy
01.2024 - 09.2024

High School Diploma -

Nakasi High School

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Shivika Chand