Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
SHIVENDRA SINGH

SHIVENDRA SINGH

Campbell River,BC

Summary

Well-trained F&B Leader promoting 8 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great guest service and conflict resolution skills.

Overview

9
9
years of professional experience

Work History

Assistant Restaurant Manager

The Lodhi
01.2024 - 04.2024
  • Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
  • Increased employee retention by fostering a supportive workplace culture that encouraged growth opportunities and open communication.
  • Streamlined inventory management with diligent tracking and regular communication with suppliers to ensure adequate stock levels.
  • Collaborated with kitchen staff to ensure timely delivery of orders while maintaining consistent quality standards.
  • Contributed to a positive work environment by consistently demonstrating professionalism, respect, and genuine care for staff and guests alike.
  • Boosted revenue through effective upselling techniques and promotion of special menu items or events.
  • Maintained high-quality food and beverage offerings, closely monitoring preparation and presentation standards.

Assistant Restaurant Manager

Five Jumeriah Village Hotel
03.2023 - 12.2023
    • Supervised all areas of restaurant to keep it clean and well-maintained.
    • Immediately resolved issues with patrons by employing careful listening and communication skills.
    • Managed staff schedules and maintained adequate coverage for all shifts.
    • Identified team weak points and implemented corrective actions to resolve concerns.
    • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
    • Conducted regular meetings with staff to discuss performance and address any issues.
    • Developed and implemented strategies to improve revenue and profitability.
    • Analyzed daily sales figures and developed strategies to increase sales.
    • Managed team of up to 30 restaurant staff, maintaining exceptional guest service and quality standards.
    • Created and maintained detailed financial records and reports to inform future strategies.
    • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.

F&B Supervisor

Five Jumeriah Village Hotel
08.2021 - 02.2023
  • Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
  • Increased employee retention by fostering a supportive workplace culture that encouraged growth opportunities and open communication.
  • Streamlined inventory management with diligent tracking and regular communication with suppliers to ensure adequate stock levels.
  • Collaborated with kitchen staff to ensure timely delivery of orders while maintaining consistent quality standards.
  • Contributed to a positive work environment by consistently demonstrating professionalism, respect, and genuine care for staff and guests alike.
  • Boosted revenue through effective upselling techniques and promotion of special menu items or events.
  • Maintained high-quality food and beverage offerings, closely monitoring preparation and presentation standards.

Team Leader

OUTLET, Soul
02.2020 - 07.2021
  • Handling Operation
  • Making Day End Revenue Reports
  • Section allocation of staff
  • Billing
  • Training & Scheduling of staff
  • Following Up for Sales Targets of Outlet

Waiter

OUTLET – POOL BAR
07.2019 - 01.2020

Waiter

Royal Caribbean International Cruise
08.2018 - 04.2019

Waiter

Taj Hotel
02.2017 - 04.2018

Food and Beverage Assistant

The Oberoi Amarvilas
08.2015 - 01.2017

Education

Bachelor of Science - Hospitality Administration And Management

IHM
05.2015

Intermediate -

PANTANGAR INTER COLLAGE
05.2010

Skills

  • Customer Assistance
  • POS system knowledge
  • Food Safety Compliance
  • Food and beverage knowledge

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Assistant Restaurant Manager

The Lodhi
01.2024 - 04.2024

Assistant Restaurant Manager

Five Jumeriah Village Hotel
03.2023 - 12.2023

F&B Supervisor

Five Jumeriah Village Hotel
08.2021 - 02.2023

Team Leader

OUTLET, Soul
02.2020 - 07.2021

Waiter

OUTLET – POOL BAR
07.2019 - 01.2020

Waiter

Royal Caribbean International Cruise
08.2018 - 04.2019

Waiter

Taj Hotel
02.2017 - 04.2018

Food and Beverage Assistant

The Oberoi Amarvilas
08.2015 - 01.2017

Bachelor of Science - Hospitality Administration And Management

IHM

Intermediate -

PANTANGAR INTER COLLAGE
SHIVENDRA SINGH