Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Affiliations
References
Timeline
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Shivase Reddick

Halifax,Canada

Summary

Dynamic and dedicated professional with experience at Specialized Support Services of Nova Scotia, excelling in client advocacy and crisis intervention. Proven ability to enhance client independence and well-being through effective mobility assistance and conflict resolution. Committed to fostering positive relationships and ensuring safety in all interactions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Support Worker

Specialized Support Services of Nova Scotia
Dartmouth, Nova Scotia
09.2019 - Current
  • Delivered personalized care to enhance comfort, safety, and independence for clients.
    Supported clients with activities of daily living, including meal preparation and light housekeeping.
    Assisted with outings, appointments, and grocery shopping to promote social engagement.
    Provided companionship and emotional support while aiding mobility for clients.
    Monitored physical and mental health of clients, reporting changes to management promptly.
    Established trusting relationships with clients and families to address individual needs.
    Communicated effectively to ensure client satisfaction and dignity in all interactions.

Correctional Officer

Northeast Correctional Facility
New Glasgow, NS
01.2020 - 01.2023
  • Maintained safety, security, and order within correctional facility.
    Oversaw inmate behavior and conducted routine inspections to ensure compliance.
    Monitored inmate movements and executed searches for contraband.
    Facilitated communication between inmates and staff to promote transparency.
    Responded to emergency situations, de-escalating conflicts effectively.
    Managed potentially violent situations with calm professionalism.
    Adapted to hospital settings when inmates required temporary transfer.
    Collaborated with law enforcement personnel, including police officers and wardens.

Labourer position

Ridgeback Basement System
Dartmouth, NS
08.2018 - 08.2019
  • Assisted with various tasks for basement construction, renovation, and maintenance.
    Performed manual labor including digging, lifting, and carrying materials to support projects.
    Prepared work areas for installation of plumbing, electrical, and insulation systems.
    Contributed to demolition and debris removal to maintain organized job sites.
    Executed general site clean-up to ensure safety and compliance with protocols.
    Collaborated closely with tradespeople to enhance project efficiency and effectiveness.
    Adhered to safety protocols while utilizing tools and equipment during operations.
    Supported timely project completion through dedicated teamwork and task execution.

Sales Associate

Foot Locker
Halifax, NS
09.2017 - 09.2018
  • Delivered exceptional customer service by assisting shoppers with footwear and athletic apparel selection.
    Greeted customers, offered tailored product recommendations, and ensured positive shopping experiences.
    Maintained comprehensive knowledge of promotions, new arrivals, and popular products to drive sales.
    Managed inventory, restocked shelves, and upheld store cleanliness and organization.
    Processed transactions accurately while handling returns, exchanges, and customer concerns professionally.

Education

Diploma - Social Science

CEGEP Champlain Regional College
St-Lambert, QC
07.2015

Diploma -

Dartmouth High School
Dartmouth, NS
06.2012

Skills

  • Client advocacy
  • Crisis intervention
  • Mobility assistance
  • Behavioural management
  • Conflict resolution
  • Team collaboration

Certification

  • First Aid April 2019- April 2022 (updating soon)
  • Fall Protection January 2019- January 2021
  • Confined Space January 2019- January 2021

Volunteer Experience

Demetreous Lane Community Centre, Dartmouth, NS, 2009-07, 2012-08, I volunteered during the summers at the Demetreous Lane Community Centre in honour of my friend who passed tragically in 2007 by helping clean, cook, take the kids on trips, including swimming, and help with community events. This community centre is located in a low-income house area that was created to continue Demetreous’s legacy and give back to the children living where he grew up.

Affiliations

  • Former athlete playing many sports including basketball and football

References

References available upon request.

Timeline

Correctional Officer

Northeast Correctional Facility
01.2020 - 01.2023

Support Worker

Specialized Support Services of Nova Scotia
09.2019 - Current

Labourer position

Ridgeback Basement System
08.2018 - 08.2019

Sales Associate

Foot Locker
09.2017 - 09.2018

Diploma - Social Science

CEGEP Champlain Regional College

Diploma -

Dartmouth High School
Shivase Reddick