Shivansh Mahindru
Richmond Hill,Canada
Summary
Dynamic sales professional with a proven track record at Kolani Kitchen & Bath and IO Solutions, excelling in strategic planning and customer relationship management. Achieved top-tier sales performance through value-driven recommendations and cross-functional collaboration, enhancing client satisfaction and driving revenue growth. Proficient in CRM systems and adept at fostering long-term client partnerships.
Overview
9
9
years of professional experience
Work History
Sales Representative
Kolani Kitchen & Bath
Concord, Canada
06.2022 - Current
- Spearhead sales strategies for home improvement solutions, liaising directly with contractors and designers.
- Built and maintained long-term client relationships, contributing to consistent revenue growth.
- Delivered value-driven product recommendations, driving upsells and achieving top-tier sales performance.
- Collaborated with cross-functional teams on client design needs and inventory management.
Front Desk Agent & Night Auditor
Loyalist Inn
Summerside, Canada
12.2021 - 06.2022
- Oversaw end-to-end guest experience during night shifts, including audit reports and reconciliation.
- Provided concierge-level service and operational improvement insights.
- Ensured accurate financial reporting and check-in/check-out processing.
Customer Service Representative
Walmart
Summerside, Canada
08.2019 - 06.2022
- Delivered high-quality service to a diverse customer base in a fast-paced retail environment.
- Handled complex customer inquiries and conflict resolution with professionalism.
- Supported sales floor operations and collaborated with management on store promotions and placements.
Project Coordinator
Bath Impressions Showroom
Amritsar, India
04.2016 - 12.2021
- Led planning and coordination of home improvement projects and managed vendor relationships.
- Developed and tracked performance strategies, increasing sales conversions by 10%.
- Maintained reporting dashboards and organized team communications.
Internet Technical Sales Representative
IO Solutions
Summerside, Canada
09.2018 - 12.2020
- Provided tailored technical solutions and support for internet service clients.
- Surpassed sales targets through strategic customer needs assessment.
- Maintained up-to-date inventory and CRM systems.
Logistics Support & General Labour
Plus and D.B. Schenker
Toronto, Canada
09.2016 - 06.2017
- Assisted in warehouse logistics, packaging, and freight handling.
- Operated in a high-volume environment while ensuring team coordination and safety.
Education
Diploma - Marketing
Humber College
Toronto, ON06.2018
High School Diploma -
D.A.V International School
Amritsar, India04.2016
Skills
- Strategic Planning & Execution
- Cross-Functional Collaboration
- Data & Process Analysis
- Customer Relationship Management
- Sales & Business Development
- Project Coordination
- Executive Support
- Technical Proficiency: MS Excel
- Technical Proficiency: PowerPoint
- Technical Proficiency: Word
- Technical Proficiency: Photoshop
- Technical Proficiency: QuickBooks
- Technical Proficiency: CRM Systems
Additional Projects And Accomplishments
- Recognized as Top Sales Performer at Kolani Kitchen & Bath.
- Recognized as Top Sales Performer at IO Solutions - Fido.
- Designed and launched www.bathimpressions.in to establish brand identity.
- Managed Instagram: https://www.instagram.com/bath.impressions?igsh=MXU1M2VwZ25qaGsyNA==.
- Certified in NTSE; award-winning competitive swimmer.
Timeline
Sales Representative
Kolani Kitchen & Bath
06.2022 - Current
Front Desk Agent & Night Auditor
Loyalist Inn
12.2021 - 06.2022
Customer Service Representative
Walmart
08.2019 - 06.2022
Internet Technical Sales Representative
IO Solutions
09.2018 - 12.2020
Logistics Support & General Labour
Plus and D.B. Schenker
09.2016 - 06.2017
Project Coordinator
Bath Impressions Showroom
04.2016 - 12.2021
Diploma - Marketing
Humber College
High School Diploma -
D.A.V International School
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