SHIVANSH KUMAR
Brampton,Canada
Summary
Dynamic Food Service Manager with a proven track record in elevating customer satisfaction and expanding menu diversity at Watan Kabob. Recognized for exceptional teamwork, leadership, and problem-solving skills that foster a collaborative team environment and enhance customer relations. Committed to driving continuous improvement in food service operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Watan Kabob
Mississauga, Canada
07.2023 - 06.2024
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Maintained knowledge of current products and proper pricing
Line Cook/Prep Cook
Watan Kabob
Mississauga, Canada
04.2021 - 06.2024
- Followed established recipes to prepare and cook menu items
- Contributed to development of new recipes and menu items to increase customer engagement and menu diversity
- Trained staff in cooking techniques and performance strategies to prepare team for challenging daily demands
Grocery Clerk
no frills
Mississauga, Canada
01.2020 - 03.2021
- Assisted customers with locating items in the store, answered questions about products and prices.
- Stocked shelves, rotated merchandise and ensured product freshness.
Education
College Diploma - International Business
Centennial College
Scarborough, ON05.2022
Skills
- CUSTOMER SERVICE EXCELLENCE
- TEAMWORK AND LEADERSHIP
- PROBLEM SOLVING
- MONEY HANDLING
- FOOD SERVICE OPERATIONS
- KITCHEN MANAGEMENT
- CUSTOMER RELATIONS
- PRODUCT KNOWLEDGE
Certification
- Food handler
- Food safe
- Smart serve
Timeline
Cashier
Watan Kabob
07.2023 - 06.2024
Line Cook/Prep Cook
Watan Kabob
04.2021 - 06.2024
Grocery Clerk
no frills
01.2020 - 03.2021
- Food handler
- Food safe
- Smart serve
College Diploma - International Business
Centennial College
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